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2.0

Tires Plus on Ft. CROOK Road should be your first clue that this place is not honest.

My son, went in about three weeks ago for a bargain oil change. They came back and said, we suspect an oil leak. We can test it for $40. After letting the dye run a couple days, my son went back.

They couldn't find a big dye mark on the outside of the engine. They said, the oil must be leaking inside the engine. They then presented an estimate for head gasket, oil pan gasket, two engine rods, and some other seals and gaskets for $2,300. Now, this is for a 2002 Toyota with 175k on it.

It runs great with no oil spots on the garage floor. I am thinking, wow! This sounds fishy. We found a mom and pop garage down the street.

They checked out the Toyota. They said, they couldn't find any oil leaks, but the oil on top of the engine was really dirty. They recommended an engine wash to really see if anything was wrong. They felt nothing was wrong, but the engine needed washing either way.

If the head gasket was bad, it would only cost $150 plus some labor. Bottom line: Tires Plus not only lied about the oil leak. They may not have even changed the oil in the first place, if the next garage found dirty oil in the engine.

Run, hide from these *** artists. A disgusted dad who almost got stuck with the bill.

Reason of review: Misleading the Customer.

Monetary Loss: $100.

Preferred solution: Change your corporate philosophy. Harvey Firestone is rolling over in his grave..

Tires Plus Cons: Mislead my son, Misdiagnosed the problem, May not have even changed the oil.

Location: Bellevue, Nebraska

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Bridgestone

Hello,

Thank you for bringing this to our attention. We understand your concerns with the recommendations provided to your son.

We take matters like this seriously and would like to look into this further for you. If you could email us at SocialCare@***.com with further details, invoice number (if available), the store's 6 digit number or physical address, and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Tires Plus customer. We hope to hear back from you soon.

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