On 5/12/11 my wife picked up her Toyota Camry from the TiresPlus in Superior, Wisconsin. She paid the bill, which due to her complaining about the amount was reduced from $450. to $409.16 and drove home. Part of the work that was done was to replace the valve cover gasket, which they said needed to be done because the car was leaking oil.
On 6/10/11 the vehicle "died" because the engine was destroyed due to lack of oil. We contacted TiresPlus and were rudely told that they had no responsiblity and said, repeatedly, that they had had nothing to do with anything effecting the car's oil.
By the end of today, 6/14/11, we will have contacted; the State Attorney General's office, the Better Business Bureau, the Bureau of Consumer Protection-Wisconsin Department of Agriculture,Trade, and Consumer Protection, the Governor of the State, as well as our Congressmen, and the Bridgestone Retail Operations - LLC Customer Retention office both by telephone and e-mail.
In addition, we have asked everyone we know, a list that includes our "mailing list" of almost 1,000 clients, and all of the members of our very extended family, to relay our experience with TiresPlus to everyone they know. We have consulted our attorney and will be very careful to relay the facts, and only the facts.
'angry in Superior, WI
Product or Service Mentioned: Tires Plus Part Replacement.