We have always used Tires Plus for service on all of our vehicles. However, this will NEVER happen again. We are done with this company for ever. When we have a tire rotation done we expect Tires Plus to let us know if there are any problems with the tires at this time or if a alignment is NEEDED. They never did and because of this our daughter's tire split and we again had to purchase two more new tires when we should have been able to use these tires for another 20 to 25,000 miles yet.
We were not happy with the fact that we did not receive a new tire for FREE to replace the defective tire plus we had to buy the second new one so they wear properly.
THEY also lost our Toyota Lug Nut locking tool and the Tires Plus in Elk River in October 30, 2009 and they are not responsible to take care of a person's vehicle and parts if they lost that so I don't trust them anymore. Tires plus has lost our business for the rest of all of our lives so I hope they are happy. Maybe their customers don't mean anything to them! We can all take our business somewhere it is appreciated from now on.
Monetary Loss: $200.