My car sat for 3 weeks while I was out of the country and made an awful noise when I started driving it again, especially when I applied the brakes. I live in VA and was staying with friends in Mt.
Laurel who use Tires Plus, so I took my care there. I was told the rotors were rusted and I needed new ones all around. I asked if the rust wouldn't be removed as I applied the brakes and was told the rust was too deep. I called my mechanic in VA and was told it would be okay to drive and he'd check them when I got home.
When I called Tires Plus to stop the work, I was told the car might not stop if I applied the brakes and was going at 80 mph on I-95. This was a scare tactic. I agreed to just the front rotors and asked for the old ones when I picked up the car.
needless to say, I have been told I didn't need the rotors replaced. STAY AWAY from this place!!!
This reviewer shared experience about poor customer service and wants this business to issue a partial refund as the author lost $263. This person is overall dissatisfied with Tires Plus. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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