My husband and I do not know much about cars. And I think they knew that.
My father always told me to rotate tires, new ones on the front and the old front ones to the back. The man insisted that we needed to put brand new tires on the back but leave the old ones on the front. As a front wheel drive where the front is doing most of the work I didn't get that. They were insistent and didn't care that we wanted it a different way.
They also told us 3-4 other things were wrong, including that we needed an alignment, even though we had JUST had one a few weeks prior. Took it back to where we had it done and it was perfectly fine. A few weeks later had a coupon for an oil changed for our other vehicle and figured why not. They checked the car and told us we needed to replace ALL the tires.
We said we can't right now and left. There is a lot of tread left on the back so I know they were trying to give us poor advice to make more money thinking we don't know any better.
Won't be bringing my business back here again. I can't trust these people to be honest and helpful.
Product or Service Mentioned: Tires Plus Oil Change.