They charge for oil changes that never happen, And also charge for parts that never get put on.The owner lies to the customers, And will never stand by there work.
So how can Tires Plus say they guarantee there work and parts. But at least I know were the service personnel learned to lie to the customers. So be careful you will get taken. The first job they screwed up was on my Jeep.
The tecnichian doing the oil change pulled the wrong bolt and droped all the gears to the bottom of the transmision. It took four days for them to fix it, Me with out a car. And when it was done the first thing I get is a bill for the job. The next thing was my wifes Hummer, I get new tires for it.
The service person said I need to order some Batteries for the tires to keep from having problems with the TPM. When it was done it didnt make it 5 miles before the problems started with the TPM. When I took it back I was told the the parts werent put in the tires, Wich I paid for and had to pay for again to get it fixed. I asked about there garentee.
The service person would not answer me, the secound time I asked him he turned his back on me. So I wrote to the head ofice, The owner called me the next day, They did fix the Hummer after three mounths of arguing.The owner said he would take care of my truck, Witch has not happened that was four mounths ago. I paid for the right to complain, I hope no one eles get treated this way by this company.
Or the one that says he is the owner, Mr.Lundeen