Product: Tires Plus Tires Installation Clear all filters (9 of 9 reviews match)
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I went in to order tires got a quote sheet and I felt confident and happy with out the door price. Next day my wife goes in to have the install of our tires. The installer applied to much bead cream to install the tires which in turn caused problems with alignment....
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1 comment
Consumer A
#1722808

Hello, we understand your frustration and we are here to help. Will you please send us an email at socialcare@bfrc.com with your contact details, the store's address, and a summary or link to your review?

Thank you for bringing your pricing concerns to our attention, and we look forward to trying to make this right for you! ^Katrina

Review
#1601560 Review #1601560 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
1.2
Details
Case 1: Went through the trouble of booking an appointment online. This consists of entering all of the info they would need (Name, address, exact tires you want to buy, vehicle type, etc). Get to the appointment 10 minutes early with a printed off copy of all the...
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1 comment
Consumer A
#1585637

Hello, we are truly sorry to hear about the negative experience that you had at Firestone. We would like to help get your concerns addressed by our management team but we will need a little more information in order to proceed.

Will you please send us an email at socialcare@bfrc.com with your contact information, a link to this review, the store's address, and any further details that you would like to provide?

We value your business and we look forward to working with you. ^Katrina

Review
#1385799 Review #1385799 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Cons
  • Bad bad bad
  • Lied about the work my car needed
Reason of review
read comments
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • dishonest
requesting tires...he purchased 4 and tech advise no problem with brake pads or rotors...tires had to be balanced twice....on the way home he car was shaking very badly....this was at 5:03 pm...tech initially said it would take1 1/2 hrs. Took the vehicle back today and...
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1 comment
Consumer A
#1555902

Hello, Cindy. We're sorry to hear that your friend and you had this negative experience.

We can understand your frustration and we'd like to help with getting your concerns addressed by our upper management team but we will need a little more information. Will you please email us at socialcare@bfrc.com with your friend's contact information, the store's address, and any invoice numbers that are related to the tire replacement?

We value your business with Tires Plus and we hope to hear back from you soon. ^Katrina

Review
#1350189 Review #1350189 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Bad quality
Tires Plus - Damaged truck
On sep 3 went into have a flat repair put back on my truck and the spare put back under they spent more than thirty minutes trying to put the spare back under they said the mechanism was bad it wasn’t they had the tire upside down fixed that myself then they let my...
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1 comment
Consumer A
#1552721

Hello, we're sorry to hear that you had a negative experience and we'd like to investigate this. Please email us at socialcare@bfrc.com with the complete details of your experience, the store, any related invoice numbers, and your contact information. We appreciate your business with Tires Plus and we look forward to hearing from you.

Review
#1345981 Review #1345981 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Damaged or defective
1.0
Details
You are people there that do not know how to work on a car don't even know how to change tires correctly say they can get it done and then bitched me and act like it's not their fault it's my fault when I bring it to them the store has went to The only...
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1 comment
Consumer A
#1481949

We are truly sorry to hear of this issue concerning a recent tire service. We would be happy to offer our assistance.

Please, email us at, socialcare@bfrc.com, complete details, your contact information, and your invoice number (if possible).

Thank you for choosing Tires Plus, we value your business. ^Kristyn

Review
#1256612 Review #1256612 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Bad quality
3.1
Details
Tires Plus - Rim Damage

Update by user Apr 24, 2018

Replacement rim was provided free of charge and in a timely manner.

Original review posted by user Mar 25, 2018

Brought my 2014 Ford Focus in for new tires. Tyler (the store manager) suggested I get a wheel alignment as well. I said no. An hour later they call me saying my tires were all done and ready to go. Get there to pick up my car, they have the window left wide open, so...
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1 comment
Consumer A
#1453211

We definitely understand how this would be frustrating. If you would like to discuss this with us further, please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and your invoice number. We value you as a Tires Plus customer, and hope to hear from you soon.

Resolved
Review
#1218738 Review #1218738 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Poor customer service
1.4
Details
Told me to come back tried a couple times but waited for tires to be replaced. Installed new tire but forgot to fix the valve. Call Matt for appointment to fix. Daughter came in while my wife was in PT. After 2 1/2 hours my wife walking 1.3 miles to the store got the...
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3 comments
Anonymous
#1436622

They never cared to even call back to say they were sorry. I called in several times

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Review
#1175747 Review #1175747 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Bad quality
1.3
Details
Tires Plus - Don't buy your tires here, faulty installation.
Purchased my second set of tires for $1000 including warranty in April. Had an oil change and asked for tires to be checked/rotated in July. Attempted to drive three hours away in august and my tire flew off the car on the turnpike with my two young children (4 and...
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3 comments
Consumer A
#1398227

We apologize for any inconvenience this matter may have caused you, as we want to ensure that these concerns are properly addressed. At this time, the proper party has been notified and will be in contact with you with further details. Thank you.

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Review
#1138954 Review #1138954 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Bad quality

Tires Plus in Arvada, Colorado - I purchased tires about 4 months and went to difrent tire place and found out they did put tpms.back into my tires and charged me for it .

3.1
Details
No tpms.was installed in my new tires and was charged for.what i under stand it is reqird buy law....
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Review
#1066410 Review #1066410 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Bad quality

Contact Tires Plus Customer Service

Website:
www.tiresplus.com
Mailing Address:
2021 Sunnydale Blvd.
Clearwater, Florida 33765
United States
Phone:
(800) 440-4167
All Tires Plus Contacts

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