Riverwoods, Illinois
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In mid 2011 we purchased one Pirelli P235/55 ZR17 98W to replace a damaged tire from their facility at

Tires Plus

Store # 244190

4700 N Brandywine Dr

Peoria, IL 61614-5513

In 2012 we purchased a complete set of 4 and kept the single tire purchased in 2011 with less than 2000 miles on it. After damaging another tire last week I took the earlier tire back to have it mounted in place of the damaged tire today 9/21/15. Their manager refused to install this tire even though it was purchased from them. Due to his attitude, we will be taking our tire business to their competition from now on. Totally dissatisfied and will advertise our displeasure.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). Pdgx is overall dissatisfied with Tires Plus. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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BSRO Social
#1038936

Hello, we're truly sorry for the negative experience that you had at our location! We can only imagine how frustrating this was and would like to look into it for you.

Please email us at socialcare@bfrc.com with details of your visit, the best contact information for you, the store and the invoice number (if available). We appreciate your business and look forward to hearing from you soon.

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