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1.5
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Customer service
Diversity of Products or Services
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1 comment

Not nice and why neglect services that a person spends hard earnef money on and nation wide servie as long as you can find two stores to back each oter up. *** poor service and kind ness not at all if i owned one of these stores any one who worked for me would never ever talk to a costomer the way i was talked to and treated and had to drive 6houres to a differnt location to get hep and a bunch of sarcastic moths.

Boy i just might pursue this even more now that i think more and more. Find people that take prife in doing a theral job not doing half a job. !!!!!!!!!!!

Sincerly, Brian Felgenhauer.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 02, 2016.
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BSRO Social
#1138524

Hello Brian,

Thank you for bringing this to our attention. We understand you're upset with the poor customer service you received at one of our locations.

We hold all of our employees to a higher customer service standard than you experience and we would like to investigate this further. If you could email us at SocialCare@bfrc.com with further details, invoice number (if available), the store's 6 digit number or physical address, and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Tires Plus customer. We hope to hear back from you soon.

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