Product: Tires Plus Oil Change Clear all filters (85 of 85 reviews match)
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1.0
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Tires Plus - Armature customer Professional Scam
On 62042 vehicle in to get oil change as I have done six or seven times before after a series of mishaps and miscommunication confusion from tires plus employess trying to use my car keys to hmgain entrance to another vehicle of same make model year and color they call...
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1 comment
Consumer A
#1764831

Hi there, we can only imagine how upsetting this entire experience must have been and we would like to follow up on your file. Can you please email us at SocialCare@bfrc.com with further details, your contact information and reference number so that we can investigate closer? We look forward to your email and value you as a Tires Plus customer.

Review
#1683397 Review #1683397 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Pros
  • Close by
Cons
  • Dishonest practices
  • No effort to make things right
Reason of review
Damaged or defective
Loss
$4000
Preferred solution
Accept and cover total cost for repair of vehicle for new engine and installation if engine parts cost labor and misc.
Tags
  • Misleading The Customer
2.0
Details
New manager at this location approximately two years ago. Unfortunately, with recent oil change of two vehicles, I was informed they would no longer match competitor oil change coupons. Which, just means I will be going to the competitor for future oil changes. Not...
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1 comment
Consumer A
#1703646

Hello, we would be happy to discuss any coupon issues with you. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with the details you have provided here, your contact information, and your invoice number or the store's address. You are a valued Tires Plus customer, we look forward to working with you.^Kristyn

Review
#1561559 Review #1561559 is a subjective opinion of poster.
Service
Tires Plus Oil Change
1.0
Details
I bought four brand new tires from tires plus in plant city fl about two years ago. Since then i have remained a loyal customer and had only used this particular tires plus location for all my trucks service needs oil changes tire repairs ect..this morning march 17...
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1 comment
Consumer A
#1661869

Thank you for reaching out to Tires Plus. We sincerely apologize for the negative experience you had at our Plant City location.

Please email us at socialcare@bfrc.com with your contact information and a link to this review.

We will escalate your concerns to our upper management team to further investigate. ^Miguel

Review
#1494304 Review #1494304 is a subjective opinion of poster.
Service
Tires Plus Oil Change
1.7
Details
The workers don’t know what they do, I took my car for oil change and they stripped the oil pan, now they will not take responsibility and want to charge me almost $600 to replace that pan. I should it listened to my son when several times he told me to stop taking my...
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1 comment
Consumer A
#1645079

Thank you for contacting Hibdon Tires Plus. We are sorry to hear about the negative experience you had at our Yukon location.

If you could email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review, we will escalate your concerns to the proper channels.

We look forward to assisting you. ^Miguel

Review
#1470816 Review #1470816 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Was not told the oil change would be 80.00 have been faithful customer for years, spent $$$$$ Was told that is what the car calls for. Well they said in the beginning!! Not even offered a 10 or 20 p/c disc. They lost a faithful customer. Also was told needed a rack and...
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2 comments
Machele
#1644640

FYI: many auto dealerships have a quick lube service now due to the manufacturer's offering two free oil changes when you buy a car. Once you use up the free oil changes, they hope you will bring your vehicles back and pay for the oil change.

Their fee to change oil, rotate tires, etc.

are very reasonable and the guys doing the work are all very good as opposed to some of the transients working in some of these other quick lube and other places. Just a thought.

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Review
#1469955 Review #1469955 is a subjective opinion of poster.
Service
Tires Plus Oil Change
2.2
Details
when in for coupon oil change , well make sure you review your invoice extra charges all over it, first they told me l needed 3 new tires , l took me car to another tire store did Not need tires next they charged me for oil filter when it came with coupon, charged me...
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1 comment
Consumer A
#1636348

Hello, we understand your frustration and would be happy to offer our assistance with this pricing matter. Please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and the invoice number from this service. Thank you for choosing Tires Plus, we look forward to your reply.^Kristyn

Review
#1456887 Review #1456887 is a subjective opinion of poster.
Service
Tires Plus Oil Change
1.4
Details
Moved the seat [ a No-No]- and left it- thus smashing my knee on the steering wheel.
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1 comment
Consumer A
#1634973

Thank you for contacting Tires Plus. We would like to know more about your experience.

If you could email us at socialcare@bfrc.com with your contact information, invoice number and any further details you would like to add, we will escalate your concerns to our upper management team.

We look forward to your response. ^Miguel

Review
#1455414 Review #1455414 is a subjective opinion of poster.
Service
Tires Plus Oil Change
so, my car is still acting up thanks to tires plus. I paid almost $75.00 for an oil change in which promises to inspect, and check all fluids etc. and they did nothing but make my car worse. 3 weeks right after the oil change my brakes are skreeching and my roters or...
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3 comments
Derryl
#1632297

Hi. I called twice in which no one has responded to me.

I think I am being extremely patient but at this point I WANT MY MONEY BACK RIGHT NOW! just left my car to another mechanic who has advised me that there is NO WAY that the mechanics at Tires plus topped off fluids because in addition to both the front brakes and rotors, the back brakes need replacing, the two front tires need to be changed and there is a leak in the coolant tank! UNACCEPTABLE! and you guys are known for your tires!

WOW just WOW I want my money refunded right now. I can't believe this!

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Review
#1447968 Review #1447968 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Reason of review
Bad quality
Headed out of town this morning and made an appointment for a oil change at 7:00 am. My car was checked in at 7:02. Still here and it's 8:00. An hour oil change? What is the point of making an appointment
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1 comment
Consumer A
#1490790

We definitely understand your frustration and would like to offer our assistance with this matter. Please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and the location of the store you are visiting.

Thank you for choosing Tires Plus, we look forward to your response. ^KH

Review
#1268129 Review #1268129 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Reason of review
Poor customer service

Contact Tires Plus Customer Service

Website:
www.tiresplus.com
Mailing Address:
2021 Sunnydale Blvd.
Clearwater, Florida 33765
United States
Phone:
(800) 440-4167
All Tires Plus Contacts

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Tires Plus reviews
1.0
Details
They forget change the oil at my car and put and new sticker for another 2700m They charge me $80.For full services 5000m oil change. They give me back my car we no oil.. were ever the car is leaking oil.. I back and see if they fixes but Supervisor Alex is angry...
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1 comment
Consumer A
#1446491

Hello, we're sorry to hear about the issues that you encountered with your oil change and we'd be happy to help. Please email us at socialcare@bfrc.com with the complete details of your experience, any related invoice numbers, and the best contact information for you. We value your business with Tires Plus and we look forward to hearing from you.

Review
#1210138 Review #1210138 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Reason of review
Bad quality