I recently had my water pump replaced on a BMW 335XI. They charged over $2000 for the job.
I got an estimate at another provider for $1000. Tires Plus charged $961 for the water pump, which I was able to find for less than $550 at six places.
They charged $230 for the thermostat, which I was able to find for prices less than $150. In addition, there labor charges was almost double of the estimate I received from the other provider.
Product or Service Mentioned: Tires Plus Repair.
Reason of review: Pricing issue.
Monetary Loss: $1000.
Preferred solution: Full refund.
I didn't like: Pricing.