I recently had my water pump replaced on a BMW 335XI. They charged over $2000 for the job.
I got an estimate at another provider for $1000. Tires Plus charged $961 for the water pump, which I was able to find for less than $550 at six places.
They charged $230 for the thermostat, which I was able to find for prices less than $150. In addition, there labor charges was almost double of the estimate I received from the other provider.
Rosslc wrote the review because of pricing issue at Tires Plus. Reviewer claimed that he or she lost $1000 and wants Tires Plus to issue a full refund.
The most disappointing in user's experience was pricing. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.