Pine Hills, Florida
Customer service
Price Affordability
Product or Service Quality
1 comment

Took my 97 Grand Prix se in, told mechanics it's loosing power, squeaking,squealing and making noises. They ran diagnosis came back with an estimate for over $1000 bucks which I pay, been back 3 times since my car still making noise, called shop here in Orlando to make appointment, got placed on hold for over 15 min on two different occasions.

Reason of review: Pricing issue.

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Thank you for bringing this to our attention. We understand your frustration with the recommended repairs not resolving the noise issue you are experiencing with your vehicle and the poor customer service you received over the phone.

We would like to look into this further for you if you could email us at with further details, invoice number (if available), the store's 6 digit number or physical address, and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer. We hope to hear back from you soon.

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