Product: Tires Plus Customer Care Clear all filters (30 of 30 reviews match)
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Tires Plus in Roseville, Minnesota - Poor service

2.0
Details
Very poor service and no management skills
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1 comment
Consumer A
#1776272

Hello, we can only imagine how upsetting this experience must have been and we would like to get the bottom of what happened. Can you please email us at SocialCare@bfrc.com with further details, your contact information, and invoice number (if available)?

We look forward to hearing back from you soon.

Thank you for choosing Tires Plus. ^Bryan

Review
#1706276 Review #1706276 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Cons
  • Poor service personnel
  • No effort to make things right
Reason of review
Poor customer service
3.5
Details
I have been a long time customer of Tires plus and satisfied (most of the time)with the service I have received. I have been lied to a few times (I have been told they rotated my tires while having my oil changed but it wasn't done. I did get one free oil change after...
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1 comment
Consumer A
#1739560

Hello, this doesn't sound like our usual service, and we definitely want to ensure that you are a satisfied customer. Please email us at socialcare@bfrc.com with the details, and your contact information.

We look forward to working with you to get this resolved, and we appreciate your business with Tires Plus. ^Jennifer

Review
#1636995 Review #1636995 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Pros
  • Close by and in several states
Cons
  • I have lost confidence in the company
  • Dissapointed
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Don t Waste My Time
5.0
Details
The tech cranked my van with no issues took it in for the alignment came out dead battery. It happened this afternoon. I spoke with the store manager he offered me a battery at a discount. Informed him I will not purchase his product nor trust my van ther
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1 comment
Consumer A
#1591280

We are truly sorry to hear of this battery issue you have described. If you would like to discuss this with us, we will be happy to help.

Please, email us at, socialcare@bfrc.com, with complete details, your contact information, and your invoice number. Thank you for choosing Tires Plus, we look forward to your email.^Kristyn

Review
#1392414 Review #1392414 is a subjective opinion of poster.
Service
Tires Plus Customer Care
1.5
Details
Long story short after 6 months the problem was not resolved. The area manager just kept talking down to us and just made things so difficult that we just resigned to the fact ill be driving on leaking tires until one either blows or theyll wear out prematurely. That...
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1 comment
Consumer A
#1557637

We definitely understand your frustration with this tire issue. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and any applicable invoice number(s). We value you as a Tires Plus customer, and hope to hear from you soon.^Kristyn

Review
#1350727 Review #1350727 is a subjective opinion of poster.
Service
Tires Plus Customer Care
2.2
Details
Car was in for an oil change.It took minutes to be acknowleged and even when I was, It was extremely un friendly. I was told I had nails in my tire. When I picked up car I wasn’t told anything about it nor charged. I’ll be taking to another shop to be checked.. On a...
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1 comment
Consumer A
#1419070

Good Morning, we are sorry to hear about the poor customer service you received while visiting one of our stores. If you would like to discuss your visit with us, please feel free to email us at, socialcare@bfrc.com, with the details you have provided here, your full contact information, and your invoice number (if possible).

Thank you for choosing Tires Plus, we look forward to hearing from you soon. ^Kristyn

Review
#1168479 Review #1168479 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Poor customer service
1.0
Details
On 10/18/17 I placed an order to have 4 Faulken tires installed at store# 236402 at 7115 State RD 70E.They called the next day thurs. 10/19/17 and verified our appointment for sun. 10/22/17@10:00 am. On sat. 10/21/17, they called and wanted to make sure we were keeping...
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1 comment
Consumer A
#1385345

We would be happy to look into your concerns with your recent appointment. We understand your time is valuable and apologize for the inconvenience you have experienced.

We would like to escalate these concerns on your behalf. Please send an email with your contact information, the store's six digit number, and any additional details you wish to share to socialcare@bfrc.com.

We look forward to speaking with you soon. Thank you for reaching out to Tires Plus.

Review
#1118972 Review #1118972 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Poor customer service
1.0
Details
I brought my suv in for a routine oil change this Sat and then they bring me into the bay to show me that a hose is broken and coolant is leaking and my car is unsafe to drive.I had just driven all over town this morning and it was barely noon and my car had not...
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2 comments
Consumer A
#1362398

Hello, thank you for sharing your concerns with us. We'd be happy to look into this for you.

Please feel welcome to email us at socialcare@bfrc.com with complete details and your contact information. We appreciate your business and look forward to hearing from you.

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Review
#1089737 Review #1089737 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Poor customer service

Tires Plus - I think your store has a billing problem , one of your employees calls the other one dagger

And has very agressive behavior towards a young man that works at store 4359 . I know a business shouldn't be ran like that . Someone needs to talk to that employee before something happens.
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Review
#1058810 Review #1058810 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Poor customer service

Tires Plus Customer Care Review

4.7
Details
My engine light came on and every car place told me i needed a new engine so cause tire plus has treated me very nice i took it to them and they told me that i don't need one and they fix the problem with the engine and save me lots of money. Thank you Tire Plus
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Review
#1036446 Review #1036446 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Good customer service

Contact Tires Plus Customer Service

Website:
www.tiresplus.com
Mailing Address:
2021 Sunnydale Blvd.
Clearwater, Florida 33765
United States
Phone:
(800) 440-4167
All Tires Plus Contacts

Tires Plus Reviews

  1. 107 reviews
  2. 53 reviews
  3. 18 reviews
  4. 7 reviews
  5. 14 reviews
Tires Plus reviews
1.0
Details
I went to the tires plus on Baymeadows in Jacksonville, FL on April 11, 2017, to have a slow leak fixed in my tire. They told me they were very busy that day and would I like an appointment for the next day. An appointment was set for 1:00 PM on April 12, 2017. I went...
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2 comments
Consumer A
#1315277

We know that your time is valuable and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact information. We appreciate your business and look forward to hearing from you.

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Review
#1033407 Review #1033407 is a subjective opinion of poster.
Service
Tires Plus Customer Care
Reason of review
Poor customer service