Product: Tires Plus Car Repair Clear all filters (36 of 36 reviews match)
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Tires Plus in Cumming, Georgia - Over charge in labor

I have been going to the Tires plus in *** GA for years. Today I was charged 150 an hour for a repair...150! What is going on? I try to support my local car shop but at that price I can take it to the Honda dealer.
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2 comments
Anonymous
#1772601

Update!! Tires plus has contacted me and made a solution that I am happy with. Thank you

Consumer A
#1769849

Hello, we understand your pricing concerns, and we'd definitely like to address this. Please email us at socialcare@bfrc.com with the full details, store, and your contact information.

We value your business with Tires Plus, and we hope to hear from you soon. ^Jennifer

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Review
#1693980 Review #1693980 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Pros
  • Close by
Cons
  • I have lost confidence in the company
Reason of review
Pricing issue
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Reparis
1.0
Details
Hello my name is Conrad Wiles Konrad r i l e s phone number 404-861-1640 Chase number 239-6487 Since November of 2018 I've taken my Buick Regal 2012 along with my daughter Savannah Turner to have the car oil change and service at Tires Plus Gainesville Florida 5032...
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Review
#1682596 Review #1682596 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Total cost of replacing and installing engine purchase parts labor and apoligy for the egregious and horrible customer service given by everybody involved

Tires Plus in Grand Island, Nebraska - Worst service ever will not buy tires from them again

1.0
Details
I called made appt on tuesday for my tire to be fix !! Which only has a screw in it !! Told me its a 2 hours wait !! Really i gotta travel 4 hours and now i gotta wait two hours !!
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1 comment
Consumer A
#1758238

Hello, your time is valuable to us and we're sorry that you had such a long wait. We'd like to take a deeper look into what went wrong during your visit.

Will you please email us at socialcare@bfrc.com with your contact information, the store's address, and any related invoice numbers?

Thank you, and we look forward to your response. ^Katrina

Review
#1671817 Review #1671817 is a subjective opinion of poster.
Service
Tires Plus Car Repair

Tires Plus in Wellington, Florida - Paid to have a rattle fixed, cost 1,000 and it’s not fixed, took it back, said they can fix for 1300.00

1.8
Details
I have gone to Tires Plus, for over 25 years. Took my car for a rattle. They charged me $1,000. Then after driving it, the rattle was still there. I took car back, and they call, and say $ 1300.00 will fix it! I said I was told to fix it $1,000, and it is still not fixed. I will not go back there until they fix it, like the 1,000 was suppose to do!
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1 comment
Consumer A
#1755451

This does not sound like the service we want our customers to receive! We apologize for the inconvenience and would like the chance to help.

Please send us an email at socialcare@bfrc.com with your contact information, the store's address, and a summary of your experience.

Thank you, and we look forward to getting you back in the driver's seat. ^Katrina

Review
#1667865 Review #1667865 is a subjective opinion of poster.
Service
Tires Plus Car Repair

Update by user Sep 23

Took car in for a rattle, they charged me over 1,000, and didn't fix rattle, then wanted to charge me 1300.00, to fix it. no way would I recommend this place, to a friend.

I would of years ago. not now.

Dis-honest and gouging now, it seems. Especially a women, they...

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1 comment
Consumer A
#1752568

Thank you for reaching out to Tires Plus, Barbara. We are sorry to hear about your repair concerns at our Royal Palm Beach location.

Please email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review. We will have your concerns addressed by our upper management team.

We look forward to assisting you further. ^Miguel

Review
#1661872 Review #1661872 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Pros
  • Took me
Cons
  • Weak excuses
  • Charged 1
  • 000
Reason of review
Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
1.6
Details
Be careful. They get you in for the oil change or tire rotation and then try to rape you with overpriced qnd usually unneeded repairs. I have a quote in front of me for an Idler arm.. $587 LMAO the part is $20 or $32 for a MOOG they want $167.23 for probably a junk...
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1 comment
Consumer A
#1737192

We understand how you would feel this way and want to ensure this is addressed. If you would like to discuss any pricing issues with us, we will be happy to investigate this on your behalf.

Please, don't hesitate to email the details of your experience to socialcare@bfrc.com. We will also need your contact information or the related invoice number from the service so that we can get management involved to address this.

Thank you for visiting Tires Plus, we hope to hear from you. ^Kristyn

Review
#1632402 Review #1632402 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Cons
  • Dishonest pricing for repairs
Reason of review
Pricing issue
Loss
$120
Preferred solution
Won't use for services.
Tags
  • dishonest

Mavis Discount Tire in North Plainfield, New Jersey - Terrible.

1.0
Details
Hi. I have gone twice to get new tires and both times have been aweful. The last time was in January and they gave me a bad tire that exploded. After that my lights on my dashboard are always on and I kept on taking it back and then they changed all the shocks and still it didn’t help the situation. After a few times they admitted they had no clue what was wrong and they still charged me. Terrible.
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Review
#1616772 Review #1616772 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Cons
  • Faulty work
Reason of review
Bad quality
Loss
$800
Preferred solution
Full refund
Plainfield Indiana I was heading to Missouri for business my battery light came on I pulled off and when I found tires plus I thought oh good. I spoke to the manager. He’s said your alt and battery was bad. So almost 800 bucks later then he tried to up sell me on Tires...
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1 comment
Consumer A
#1705644

UnlawfulCassowary144, thank you for sharing your concerns with us. We'd like to look into this for you.

Please email us at socialcare@bfrc.com with the full details, and your contact information.

We look forward to hearing from you. ^Jennifer

Review
#1564247 Review #1564247 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Pros
  • Were able to fit me in
Cons
  • Just to much for that repair
Reason of review
Pricing issue
Loss
$767
Preferred solution
Price reduction
2.3
Details
brought my Kia in because engine was on they found a hose on the radiator was leaking They told me my radiator needed replaced and fuel system needed flushed 900.dollors later the check engine was still on then they told me my engine needed rebuilt I am still trying to...
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2 comments
Anonymous
#1699415

It's best to take it to the dealership because they stand behind their product I've had so many issues with Tire Plus they charge me thousands of dollars of repairs in my car still was not working properly

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Review
#1554087 Review #1554087 is a subjective opinion of poster.
Service
Tires Plus Car Repair

Contact Tires Plus Customer Service

Website:
www.tiresplus.com
Mailing Address:
2021 Sunnydale Blvd.
Clearwater, Florida 33765
United States
Phone:
(800) 440-4167
All Tires Plus Contacts

Tires Plus Reviews

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  3. 18 reviews
  4. 7 reviews
  5. 14 reviews
Tires Plus reviews
I came in to get a new tire because I noticed a nail in my back passenger side tire. They changed my back driver side tire after I told them which side the tire was on and jack (manager went outside and noted which tire had a nail in it with me. I drove around with my...
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1 comment
Consumer A
#1679445

Hello, we are sincerely sorry that you had this negative experience. I want to assure you that this is not the service standard that we uphold.

We want to get you back in the driver's seat as soon as possible. Will you please email us at socialcare@bfrc.com with your contact information, the store's address, the invoice number, and the complete details of your review?

Thank you, and we look forward to your response. ^Katrina

Review
#1522817 Review #1522817 is a subjective opinion of poster.
Service
Tires Plus Car Repair