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I went to tires plus to get a alignment on my car. The alignment was done and the sales guy who sold me the alignment was Jason.

Now he talked me in to getting a lifetime alignment instead of a standard one jason told me that anytime my car goes out of alignment. I could bring it back and they would align my car for free. I went back to tires plus 4 times and everytime I go there.

They say they are to busy to do a alignment on my car. I feel that I was lied to and I could have took my business somewhere else

I would like a full refund and I will just go some where else and pay for a.lifetime alignment

This has really pissed me off.zu

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BSRO Social
#575628

Hello,

My name is Tom and I am with the Firestone Corporate Office. I want to apologize that you have not been able to take advantage of your lifetime alignment. If you can email me at social@bfrc.com with the store# and invoice # or name I will try to help.

Thanks,

Tom

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