I called Tires Plus and asked for a price to change front brake pads and turn rotors for my 2005 Toyota Camry. I was given a price of 139.95 which I excepted.
Took the car down signed paperwork and made sure I checked to call me if over estimated price. I get a call back saying rotor on drivers side is bad but might be able to save it. The passengers side needs rotor and caliper replaced. I asked what the price would be to change just the rotor and not the caliper plus the brake job I had requested to begin with.
I was told 329.00 but if I had one of their cards I could get it for 300.00 even. I told him that was an awful big jump from the 139.95 which was the first price given to me. I was then told that they would have to *** the caliper & rotor to replace. I then said the 139.95 was to change pads and turn rotors.
Why would you charge me to *** rotor a second time. If you are turning the rotor the caliper would already be off so why would there be a second charge for that. I ended up asking for the car back without the work being done. I have 3 brother in laws that are mechanics I just didn't want to bother them they help me a lot already.
One said he would come over to do the job if I picked up the rotor. I went to NAPA and bought 2 rotors for 22.95 each brake pads for 79.95 and that was my total for parts. I jacked the car up and took off tires before my brother in law showed up. He got there and it took him about 10 minutes on each side to complete.
There was nothing wrong with the caliper, and the rotor could of been turned but I had already bought the part so we put it on. The funny thing is when I first took the car in I remember hearing them tell another person there the same thing. I don't understand why not just Tires Plus but a lot of repair shops try to rip people off. If they are a honest and reliable company they would get so many customers by word of mouth plus repeat customers.
I forgot to say that this Tires Plus is in Tampa, Fl. on North Dale Mabry.
Product or Service Mentioned: Tires Plus Part Replacement.