First of all, I cannot prove this was Tires Plus' fault but I took my car in for an oil change to the location on Marlton Pike in New Jersey. Immediately after getting an oil change and a free tire rotation I began to hear a clicking noise that kept getting worse and worse.
Eventually, my front left wheel FELL OFF ON THE HIGHWAY. Yes, it seems as though they may have over-tightened or forgot to tighten one or all of my lug nuts.
I easily could have died but was able to pull the car over before the wheel came completely off. It did however fall off as I was driving up the flat bed.
I actually had a great experience there and got new tires and a tune up a few months previously for a reasonable price and they were willing to work with me.
But after this happened directly following (and I think as a result of) a simple oil change and tire rotation I will never be taking my car back to Tires Plus again.
Product or Service Mentioned: Tires Plus Oil Change.