Update by user Mar 30, 2011
This location has changed names.. but not owners and tactics.
I\'m not sure if they lost their Tires Plus franchise or if they\'re just trying to hide from their reputation. I\'m reposting this under the new name with a link to this thread.
Original review posted by user Jun 09, 2010
Went in to get an Oil Change, First question I asked "How long will this take, I'm a little short on time", "We'll get you right in".
Right in was a 75 minute wait.
Was recommended the 5000 mile oil change at $36, even though the sign outside said "Oil Change $17". (Sneaky Upsell attempt #1).
"We recommend a full transmission flush at $159" (this was done less than 15k miles ago, recommended every 30k miles - Sneaky Upsell #2)
Decided to take a walk instead of sitting in the cramped waiting area watching pre-recorded TV that kept telling me why I should spend more money on maintaining my vehicle.
Got a call 45 minutes in, Sir, we've done your Oil change and tire rotation.... HUH? I never asked for a tire rotation (Sneaky Upsell attempt #3). "Oh, then we'll put the tires back where they were". Sir, you need new breaks (breaks were done 10k miles ago by our trusted mechanic - Sneaky Upsell Attempt #4).
Bottom line.. dishonest shop. They lied about the wait time and then tried everything they could to get me to spend more than I needed to.
Will not return to this shop (even for the $17 oil change)
Product or Service Mentioned: Tires Plus Tire Rotation.