Brought car in for oil change,tire rotation, and I have a 3 year alignment contract. When I left I found the front passenger tired filled to 36 lbs after leaving store.
Common for them to do that. But when I checked the other tires they were at 33lbs, which I keep them at according to dealer.I knew something was up. I lowered the pressure to match the 33 lbs and drove the car and sure enough it drifted slightly to the right. Upon further inspection the tires were not rotated correctly as, yes I do mark them, per the Honda handbook.
Front to back, cross the backs to the front. No they put front on back but no cross to the front. Lazy.
They denied doing it and said to bring car back Could I trust them not to do something else as revenge? No took it to Firestone and they corrected alignment.
Product or Service Mentioned: Tires Plus Tire Rotation.
Reason of review: Bad quality.
Monetary Loss: $139.
Preferred solution: Let the company propose a solution.
I didn't like: Poor proformance, Failed to perform services.