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2.8
Details

Update by user Apr 26

Tires plus called immediately and made things right. Kudos to them for going the extra mile to fix this issue.

Original review posted by user Apr 22

I took my rim/tire in to get the tire replaced due to pothole damage to the tire. This was on a Sunday so they couldn't do anything until Monday. They told me...
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1 comment
Consumer A
#1676703

We completely understand your frustration regarding the poor customer service you have received. We would like to ensure this is addressed, please, send us an email to, socialcare@bfrc.com, with complete details, your phone number, and the invoice number from this service. Thank you for choosing Tires Plus, we look forward to your email.^Kristyn

Resolved
Review
#1519801 Review #1519801 is a subjective opinion of poster.
Service
Tires Plus Car Part Replacement
Cons
  • No effort to make things right
  • Weak excuses
  • No communication
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Tires Plus review - Damaged Rocker Panel

Update by user Nov 18, 2018

RESOVED THANK YOU

Original review posted by user Oct 19, 2018

I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift. I only had my...
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3 comments
Xzavien
#1591234

RESOLVED Thank You....

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Resolved
Review
#1385377 Review #1385377 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$867
Preferred solution
Full refund
3.1
Details
Tires Plus review - Rim Damage

Update by user Apr 24, 2018

Replacement rim was provided free of charge and in a timely manner.

Original review posted by user Mar 25, 2018

Brought my 2014 Ford Focus in for new tires. Tyler (the store manager) suggested I get a wheel alignment as well. I said no. An hour later they call me saying my tires were all done and ready to go. Get...
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1 comment
Consumer A
#1453211

We definitely understand how this would be frustrating. If you would like to discuss this with us further, please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and your invoice number. We value you as a Tires Plus customer, and hope to hear from you soon.

Resolved
Review
#1218738 Review #1218738 is a subjective opinion of poster.
Service
Tires Plus Tires Installation
Reason of review
Poor customer service
His name is Mark Texierea I have never talked to such an *** hat in all my life the guy is a blibbering *** good luck with that guy I saw him one day walking in the store barking ,who am I going to fire today as I was watching the guys work on my car how can that be...
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1 comment
Consumer A
#1296055

Hello,

We're sorry to hear about the poor experience you recently had due to one of our managers. We hold all of our employees to a higher customer service standard than you experienced and we would like to investigate this further.

If you could please email us at SocialCare@bfrc.com with further details, the store's address, and your contact information it would be greatly appreciated.

We value your feedback and business as a Tires Plus customer. We hope to hear back from you soon.

Resolved
Review
#1014570 Review #1014570 is a subjective opinion of poster.
Service
Tires Plus Manager
Pros
  • Jeremy
Cons
  • Mark t
Reason of review
Not as described/ advertised
Preferred solution
get rid of that fool

Contact Tires Plus Customer Service

Website:
Mailing Address:
2021 Sunnydale Blvd.
Clearwater, Florida 33765
United States
Phone:
(800) 440-4167
All Tires Plus Contacts

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