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Tires Plus - Damaged Rocker Panel
I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift. I only had my car for 2 years a...
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T Brown
T Brown

RESOLVED Thank You....

Anonymous
Teresa

I also sent a copy of my purchase date of my car , showing the mileage and a copy of the car fax report . I did purchase new tires because on the way home the vibration that I...

#1385377
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I purchased the 3 year wheel alignment program. Went I got it done for the first time with Tires Plus 6 months ago, an array of problems started on my car. I had to get a Steering rack replaced a few weeks after, saying it was cracked and how my wheels were not aligned...
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BSRO Social
BSRO Social

This has definitely been a frustrating experience and we understand your anger. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with the d...

3.2
I didn't like
  • Bad service
  • Someone trying to rip me off
#1395592
Reply to reviews
Case 1: Went through the trouble of booking an appointment online. This consists of entering all of the info they would need (Name, address, exact tires you want to buy, vehicle type, etc). Get to the appointment 10 minutes early with a printed off copy of all the...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at Firestone. We would like to help get your concerns addressed by our management team but we will...

1.2
I didn't like
  • Bad bad bad
  • Lied about the work my car needed
#1385799
Reply to reviews
I was defrauded at the store at 1354 N. Wickham Road Melbourne Florida. At first I took my car into the Indian Harbour Beach location where they gave me a $93 estimate to replace a relay switch in my AC unit because my AC was intermittently going from cold to warm. I...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at our Melbourne, FL location. We can only imagine your frustration and we would like the opportun...

BSRO Social
BSRO Social

We are truly sorry to hear of this issue regarding a recent A/C service. We would be happy to look into this on your behalf. Please, email us at, socialcare@bfrc.com, with ful...

1.7
#1382847
Reply to reviews
Tires Plus - Tire warranty sucks
Tires Plus - Tire warranty sucks
Tires Plus - Tire warranty sucks
Tires Plus - Tire warranty sucks
Tires Plus - Tire warranty sucks
purchased a older running vehicle with plans to rebuild, I took it to a couple shops to began pricing the rebuild. I found tires plus's price to rebuild the front end ONLY to be higher than the other quotes of reputable shops. I opted out of allowing tires plus to do...
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BSRO Social
BSRO Social

Hello, we understand your tire concerns and we're sorry to hear that this happened. We'd like to address this for you. Please email us at socialcare@bfrc.com with the complete...

BSRO Social
BSRO Social

We are sorry to hear of the issue regarding your tires and the poor customer service you received. If you would like to discuss this with us further, please, feel free to emai...

1.0
I didn't like
  • Poor service
  • Work done
  • Not satisfied
#1184273
Reply to reviews
I filled out an online thing to have my car warped in tires plus to promote you guys and was sent 3500 to deposit and give 3000 to a installer for materials and the guy never showed back up to do work now I’m Out 3500 cause the check bounces in my acct what kind of...
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BSRO Social
BSRO Social

Hello, We understand your frustration and would like to hear more details concerning this issue. Please, send us an email at, socialcare@bfrc.com, with full details, where you...

1.0
#1392710
Reply to reviews
The tech cranked my van with no issues took it in for the alignment came out dead battery. It happened this afternoon. I spoke with the store manager he offered me a battery at a discount. Informed him I will not purchase his product nor trust my van ther
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BSRO Social
BSRO Social

We are truly sorry to hear of this battery issue you have described. If you would like to discuss this with us, we will be happy to help. Please, email us at, socialcare@bfrc....

5.0
#1392414
Reply to reviews
Tires Plus - Damaged truck
On sep 3 went into have a flat repair put back on my truck and the spare put back under they spent more than thirty minutes trying to put the spare back under they said the mechanism was bad it wasn’t they had the tire upside down fixed that myself then they let my...
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BSRO Social
BSRO Social

Hello, we're sorry to hear that you had a negative experience and we'd like to investigate this. Please email us at socialcare@bfrc.com with the complete details of your exper...

#1345981
Reply to reviews
Left work and went to drop my car off to have my tires Balanced and Rotated. Got to the store and the "Tire Specialist" asked me for my phone number. I gave it to him and he looked up my account. He found one of my old accounts where I purchased tires in 2008. He...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of the poor customer service you have received. We would like to hear more about your recent balance and rotation service. Please, email us a...

2.5
I didn't like
  • Todd nell did not want to provide service due
  • Lied about the work my car needed
  • Customer in the tags listing is spelled wrong
#1341691
Reply to reviews

Contact Tires Plus

Mailing Address:
Tires Plus Licensee
1150 S Waukegan Rd
Waukegan, Illinois 60085-6731
United States
Phone:
(800) 440-4167
More
My tire pressure light went on in my car last night around 6:20p. I drove to the Tires Plus on Tampa Road. The manager came out and askaed what was wrong I explained that I recently had a flat tire that they fixed on August 21, that last week on September 4 my pressure...
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BSRO Social
BSRO Social

It is understandable that you would be upset. We would like to hear more about this visit. Please, email us at, socialcare@bfrc.com, with the details you have provided here an...

1.3
#1352265
Reply to reviews