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Tires Plus - Bad techs that don't care about your car
Tires Plus - Bad techs that don't care about your car
Tires Plus - Bad techs that don't care about your car
My car was damaged from a tech leaving a tool on the inside of my van and closing the hood and now my hood Is lifted Instead of closing flat and tight, now rain and snow comes In my car from the damage. To make matters even more horrible the tech had no business going...
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Anonymous
PepperyChinook

No progress from tires plus, just getting the run around, I did get the claims managers name and number his name Is David Berde 615-937-9153 I left several messages and he has...

ObeisantSnowyOwl752
ObeisantSnowyOwl752

Seems to be a consistent thing here as management did not tell me there were any concerns after doing my oil change and now the car sounds like it needs to be tossed in the ju...

1.0
#1434655
Reply to reviews
Resolved
Tires Plus - Damaged Rocker Panel
I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift. I only had my car for 2 years a...
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T Brown
T Brown

RESOLVED Thank You....

Anonymous
Teresa

I also sent a copy of my purchase date of my car , showing the mileage and a copy of the car fax report . I did purchase new tires because on the way home the vibration that I...

#1385377
Reply to reviews
I needed to purchase 2 new tires for my car. I am new to the St. Mary's, GA area so I googled a place to purchase them and the establishment was Tires Plus located at 4681 GA Highway 40 E. I went onto their site to schedule an appointment so that I wouldn't have to...
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Anonymous
Anonymous

A paying customer takes priority ; not a "scheduled appointment". They are not going to "hold" stock for you in case you decide to show up for said appointment. The informatio...

Anonymous
Anonymous

That's what can happen when you pick a place at random.

1.0
#1435934
Reply to reviews
I purchased the 3 year wheel alignment program. Went I got it done for the first time with Tires Plus 6 months ago, an array of problems started on my car. I had to get a Steering rack replaced a few weeks after, saying it was cracked and how my wheels were not aligned...
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BSRO Social
BSRO Social

This has definitely been a frustrating experience and we understand your anger. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with the d...

3.2
I didn't like
  • Bad service
  • Someone trying to rip me off
#1395592
Reply to reviews

I took by 2005 BMW 645ci to Tire Plus in Port St. Lucie west, Florida, due to a screw on a tire. End up buying a full set of 4 tires. when car was delivered the warning light of a low air was still on. After a wait for the expert staff to clear the light I was told...
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BSRO Social
BSRO Social

Hello, Arturo. We are very sorry to hear that your complaint was not resolved and that you did not receive a phone call from our area manager. I can certainly understand your ...

#1431039
Reply to reviews
well got alignment at tires plus for 190 and after family dinner on my way home my TIRE broke not 1 but all 5 bolts off my tire their price to get studs and new nuts 240 buck a roonies just to put on my spare!! yes i had to get a tow yes it was at night they closed now...
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BSRO Social
BSRO Social

Good morning and thank you for taking the time out of your day to provide us with this feedback from your recent visit to Tires Plus. I can certainly understand your frustrati...

1.3
#1405660
Reply to reviews
To make a long story short, I took my vehicle into Tires Plus in Grand Forks, ND to have 1) two new tires put on, 2) an alignment, and 3) to have the tire/tire sensor moved from the spare tire to a tire under the vehicle. I received the tires. They took down the spare...
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BSRO Social
BSRO Social

Hello, We understand your frustration and would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with full details, your contact information, and an...

Anonymous
Anonymous

Send the next letter via Certified Mail Return Receipt Requested. They can't ignore that and you'll receive signed documentary evidence that the complain was received, hen and...

2.6
I liked
  • New tires
I didn't like
  • Failed to perform services
  • Broke a part on the car
  • Failed to reply to my letter
#1449878
Reply to reviews
so, my car is still acting up thanks to tires plus. I paid almost $75.00 for an oil change in which promises to inspect, and check all fluids etc. and they did nothing but make my car worse. 3 weeks right after the oil change my brakes are skreeching and my roters or...
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ObeisantSnowyOwl752
ObeisantSnowyOwl752

Hi. I called twice in which no one has responded to me. I think I am being extremely patient but at this point I WANT MY MONEY BACK RIGHT NOW! just left my car to another mech...

BSRO Social
BSRO Social

Thank you for contacting Tires Plus. We do apologize for the inconvenience this has caused and we assure you, we are here to help. If you could email us at socialcare@bfrc.com...

#1447968
Reply to reviews
Case 1: Went through the trouble of booking an appointment online. This consists of entering all of the info they would need (Name, address, exact tires you want to buy, vehicle type, etc). Get to the appointment 10 minutes early with a printed off copy of all the...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at Firestone. We would like to help get your concerns addressed by our management team but we will...

1.2
I didn't like
  • Bad bad bad
  • Lied about the work my car needed
#1385799
Reply to reviews
I was defrauded at the store at 1354 N. Wickham Road Melbourne Florida. At first I took my car into the Indian Harbour Beach location where they gave me a $93 estimate to replace a relay switch in my AC unit because my AC was intermittently going from cold to warm. I...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at our Melbourne, FL location. We can only imagine your frustration and we would like the opportun...

BSRO Social
BSRO Social

We are truly sorry to hear of this issue regarding a recent A/C service. We would be happy to look into this on your behalf. Please, email us at, socialcare@bfrc.com, with ful...

1.7
#1382847
Reply to reviews