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Car was in for an oil change. It took minutes to be acknowleged and even when I was, It was extremely un friendly. I was told I had nails in my tire. When I picked up car I wasn’t told anything about it nor charged. I’ll be taking to another shop to be checked.. On a...
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BSRO Social

Good Morning, we are sorry to hear about the poor customer service you received while visiting one of our stores. If you would like to discuss your visit with us, please feel ...

2.2
#1168479
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I have spent over 3000.00 @ the Overland Park,Ks store in the last month. My truck is a 2003 Chevy. The repairs were needed and were all done at a fair price. I have 198500 miles on the truck. I am not going to start up w car payments again. Mngrs. Rick, Jamie, and...
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#1155981
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I got my oil changed at a tires plus back in August, and the man at the counter asked if I would like to sign up for their rewards program. I asked him if it was a credit card, and he said no. So I thought, "why not?" Well, he straight up lied to me. I realized that I...
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BSRO Social
BSRO Social

Good Afternoon, I am truly sorry to hear of the difficulties you are experiencing regarding the CFNA account that was opened. I want to assure you that we take matters such as...

1.0
I didn't like
  • Deliberate deception about credit line
#1147709
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Tires Plus - Complimenting manager in Okeechobee

Tires Plus
#1153786
5.0
Details
Just trying to compliment the manager and his staff
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Tires Plus - Just want you to know and everyone else to know that this li

Tires Plus
#1133965
They mainly do women wrong and older folks wrong and men that ain't got no kind of sense at all so enough is enough then ripping people off
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Tires Plus - Over price service

Tires Plus
#1100063
Well i call to have a tire rotation and balance for 14 inch tires and they told me it was gonna be 72 dollars why is it more than double price than other tire stores?
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Tires Plus - Running late on paying my monthly card payment.

Tires Plus
#1088120
Coming back from out of town and running late to make my appt.. Vivian was very pleasant and accommodating as all of those I have spoken to in customer service have been so empathetic to my situation while I'm awaiting disability. Thank you all for putting up with me.
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3 years ago I had a water pump go bad on my car. I had tires plus replace it. as of yesterday I had to have it replaced again because it was leaking. the mechanic at midas told me that the last time I had the water pump replaced that they broke a bolt on the pump and...
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BSRO Social
BSRO Social

Hello, we apologize that you have had a negative experience during your recent visit to your local Tires Plus. We are happy to get your concerns escalated to our management te...

1.3
I didn't like
  • Not satisfied
#1144652
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My name is Ronald Curry from Lithonia in Decatur GA. And I visited Tire Plus on Minola Drive. I arrived there around 8:00am for a oil change and it was suggested that I get my brakes done, so I did. The price was quoted and I agreed but the service took all day, so...
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BSRO Social
BSRO Social

Hello Ronald, I apologize that you had this negative experience when you took your vehicle into our Decatur location. I would like to get your concerns, regarding the service ...

1.2
I didn't like
  • Time and suggestion about the squeaking of my breakes
  • Poor service
#1143951
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I purchased a set of tires for my Mercedes C300 11/4/16.. I had a slow leak in the driver's side tire where I had to keep putting air in it. Went to Tires Plus to have it repaired.. and SURPRISE, it can't be fixed, 'you need a whole new $240 tire..' The TP guy said the...
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BSRO Social
BSRO Social

Hello, I am sorry that you had a to replace your tire when you took your vehicle in for a flat repair. I would like to get your concerns escalated to our management team to in...

2.3
#1143266
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Went to get a tire inspected that had a slow leak. I bought the tires there several years ago so expected the tire repair to be free. Manager said it would be an hour or so. Left and came back in 1.5 hours, hadn't started. Manager said it would be very soon. Waited...
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BSRO Social
BSRO Social

Hello,We're sorry to hear about the extended wait time for service and your concerns with the customer service you received. We understand your time is valuable and we would l...

BSRO Social
BSRO Social

Hello, we know that your time is valuable and we're sorry to hear about the long wait that you experienced while in for tire service. We'd like to ensure that this is addresse...

1.0
#1141557
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I went into a Tires Plus in Rapid City South Dakota today and had my tires changed. I waited for 4 hours when I was quoted an hour and a half. During the checkout the gentleman behind the counter proceeded to speak with a coworker and work on a printer rather than...
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BSRO Social
BSRO Social

Hello, thank you for making us aware of the long wait you experienced while in for service. We understand your frustration and we'd like to look into this. Please email us at ...

3.2
#1141476
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Tires Plus - Don't buy your tires here, faulty installation.
Purchased my second set of tires for $1000 including warranty in April. Had an oil change and asked for tires to be checked/rotated in July. Attempted to drive three hours away in august and my tire flew off the car on the turnpike with my two young children (4 and...
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BSRO Social

We apologize for any inconvenience this matter may have caused you, as we want to ensure that these concerns are properly addressed. At this time, the proper party has been no...

Anonymous
William

Has even one speck of your complaint been issued in writing, sent via Certified Mail return receipt requested to a higher company authority ?If not, despite the validity of yo...

1.3
#1138954
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Contact Tires Plus

Mailing Address:
Tires Plus Total Car Care Consumer Affairs
2021 Sunnydale Blvd.
Clearwater, FL 33765
Phone:
(800) 440-4167
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I had my Mazda in on Friday nov 3 .2017 as I was waiting zack had yelled at two employees on the phone. My vehicle did not go in until a hour later. Had a appt at 4 for wheel alignment and oil change, tire rotation. Did not get out till 6:30 .2 1/2 hrs later. Then...
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BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with your recent poor customer service you experienced to our attention. We would like to discuss your experience and concerns furth...

1.0
#1127453
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