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The store never called me to explain to the the work that was done or recommended . The only call I received was to tell me that my car was ready. Most of the services that I requested was not even done or completed. The Store Manager Dejan DK Kadiric never reached out...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of the lack of communication and poor customer service you have received. We would be happy to look into this on your behalf. Please, email u...

#1359971
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The regional manager was suppose to be contacting me so we can come to a resolution to this situation that I'm having with this corporation!
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BSRO Social
BSRO Social

We are truly sorry to hear that you have yet to be contacted from our regional management. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com,...

2.3
#1354331
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My tire pressure light went on in my car last night around 6:20p. I drove to the Tires Plus on Tampa Road. The manager came out and askaed what was wrong I explained that I recently had a flat tire that they fixed on August 21, that last week on September 4 my pressure...
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BSRO Social
BSRO Social

It is understandable that you would be upset. We would like to hear more about this visit. Please, email us at, socialcare@bfrc.com, with the details you have provided here an...

1.3
#1352265
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Long story short after 6 months the problem was not resolved. The area manager just kept talking down to us and just made things so difficult that we just resigned to the fact ill be driving on leaking tires until one either blows or theyll wear out prematurely. That...
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BSRO Social
BSRO Social

We definitely understand your frustration with this tire issue. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with full det...

1.5
#1350727
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Had my truck in for all new tires and an alignment. Had my truck for 5 hrs. When i went to see what was going on the truck up on rack with no tires and obviously no alignment with about 30 minutes to closing. Will be taking the truck to my usual mechanic on monday to...
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BSRO Social
BSRO Social

We are truly sorry to hear of the length of time it took for this tire replacement and alignment service. We would be happy to offer our assistance with this matter. Please, e...

1.0
Ashwaubenon, Wisconsin
#1350387
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We care for a vietnam veteran and went with him and his 2010 Honda Odyssey to your Sebring FL location on 9/7/18 at 12:20 pm...requesting tires...he purchased 4 and tech advise no problem with brake pads or rotors...tires had to be balanced twice....on the way home he...
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BSRO Social
BSRO Social

Hello, Cindy. We're sorry to hear that your friend and you had this negative experience. We can understand your frustration and we'd like to help with getting your concerns ad...

#1350189
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My daughter took her ford escape to tiresplus only hours ago to have a slow leak repaired. After an inspection that didnt include removing the tire, they told her the tire couldnt be fixed because the puncture was too close to the sidewall. Not only wouldnt they repair...
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BSRO Social
BSRO Social

We would be happy to offer our assistance with the poor customer service your daughter has received. Please, have your daughter email us at, socialcare@bfrc.com, with full det...

#1348450
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Tires Plus - Damaged truck
On sep 3 went into have a flat repair put back on my truck and the spare put back under they spent more than thirty minutes trying to put the spare back under they said the mechanism was bad it wasn’t they had the tire upside down fixed that myself then they let my...
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BSRO Social
BSRO Social

Hello, we're sorry to hear that you had a negative experience and we'd like to investigate this. Please email us at socialcare@bfrc.com with the complete details of your exper...

#1345981
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Left work and went to drop my car off to have my tires Balanced and Rotated. Got to the store and the "Tire Specialist" asked me for my phone number. I gave it to him and he looked up my account. He found one of my old accounts where I purchased tires in 2008. He...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of the poor customer service you have received. We would like to hear more about your recent balance and rotation service. Please, email us a...

2.5
I didn't like
  • Lied about the work my car needed
  • Customer in the tags listing is spelled wrong
  • Todd nell did not want to provide service due
#1341691
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We had an appointment to get 3 new tires. It took over 2 hours to get this done. Poorly staffed and poor communication. No one kept us posted as to why it took so long. I’ll take my business elsewhere when it comes to getting tires on my other vehicle
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BSRO Social
BSRO Social

Hello and thank you for providing us with your feedback. We are truly sorry that you had an unpleasant experience with the recent service of your vehicle. We would like to hel...

#1338569
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