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Made appointment weeks in advance for winter tire on, summer tires off. An hour before scheduled appointment, was called to see if i could reschedule. Indicated no, yet he advised I could come n they would try to squeeze me in. Went and waited 3 hours n no work was...
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Company wrote 0 public responses to the review from Dec 08.
BSRO Social
BSRO Social

Hello, thank you for making us aware of the issues that you encountered when you came in for service. We're truly sorry to hear that this was your experience and we definitely...

1.0
#1418345
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I took my son's car to Tires Plus in Riverdale for a CVI. They told me thst that he needed brakes, rotors, tire rod ends and a new hub replacement. I paid nearly $1500 in repairs, yet the problem was not resolved. My son took the car back to have it rechecked. The...
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Company wrote 0 public responses to the review from Dec 02.
BSRO Social
BSRO Social

We understand how upsetting this has been and would be happy to offer our assistance. Please, feel free to email us at, socialcare@bfrc.com, with complete details, your contac...

#1412921
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The Harrisburg Tires Plus on the Jonestown Road, *** up and decided not to look at there computer when we scheduled an appointment and ordet ed 4tires. Your so called managers, at all levels will not call and talk to me. This car has cords showing on the tires this was...
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Company wrote 0 public responses to the review from Dec 01.
BSRO Social
BSRO Social

Thank you for contacting Tires Plus. We are sorry to hear about the negative experience you had at our Harrisburg location and we would like to help. If you could email us at ...

#1412241
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well got alignment at tires plus for 190 and after family dinner on my way home my TIRE broke not 1 but all 5 bolts off my tire their price to get studs and new nuts 240 buck a roonies just to put on my spare!! yes i had to get a tow yes it was at night they closed now...
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Company wrote 0 private or public responses to the review from Nov 22.
BSRO Social
BSRO Social

Good morning and thank you for taking the time out of your day to provide us with this feedback from your recent visit to Tires Plus. I can certainly understand your frustrati...

1.3
#1405660
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I purchased the 3 year wheel alignment program. Went I got it done for the first time with Tires Plus 6 months ago, an array of problems started on my car. I had to get a Steering rack replaced a few weeks after, saying it was cracked and how my wheels were not aligned...
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Company wrote 0 private or public responses to the review from Nov 07.
BSRO Social
BSRO Social

This has definitely been a frustrating experience and we understand your anger. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with the d...

3.2
I didn't like
  • Someone trying to rip me off
  • Bad service
#1395592
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I filled out an online thing to have my car warped in tires plus to promote you guys and was sent 3500 to deposit and give 3000 to a installer for materials and the guy never showed back up to do work now I’m Out 3500 cause the check bounces in my acct what kind of...
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Company wrote 0 private or public responses to the review from Nov 02.
BSRO Social
BSRO Social

Hello, We understand your frustration and would like to hear more details concerning this issue. Please, send us an email at, socialcare@bfrc.com, with full details, where you...

1.0
#1392710
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The tech cranked my van with no issues took it in for the alignment came out dead battery. It happened this afternoon. I spoke with the store manager he offered me a battery at a discount. Informed him I will not purchase his product nor trust my van ther
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Customer made 6 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 01.
BSRO Social
BSRO Social

We are truly sorry to hear of this battery issue you have described. If you would like to discuss this with us, we will be happy to help. Please, email us at, socialcare@bfrc....

5.0
#1392414
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Case 1: Went through the trouble of booking an appointment online. This consists of entering all of the info they would need (Name, address, exact tires you want to buy, vehicle type, etc). Get to the appointment 10 minutes early with a printed off copy of all the...
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Company wrote 0 private or public responses to the review from Oct 20.
BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at Firestone. We would like to help get your concerns addressed by our management team but we will...

1.2
I didn't like
  • Lied about the work my car needed
  • Bad bad bad
#1385799
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Resolved
Tires Plus - Damaged Rocker Panel
I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift. I only had my car for 2 years a...
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Company wrote 0 private or public responses to the review from Oct 19.
T Brown
T Brown

RESOLVED Thank You....

Anonymous
Teresa

I also sent a copy of my purchase date of my car , showing the mileage and a copy of the car fax report . I did purchase new tires because on the way home the vibration that I...

#1385377
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Contact Tires Plus

Mailing Address:
Tires Plus Licensee
1150 S Waukegan Rd
Waukegan, Illinois 60085-6731
United States
Phone:
(800) 440-4167
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The service was good but I wish public places would realize that not everyone shares your political views. So when someone has CNN or Fox news playing on the TV, its disturbing to me and probably others.
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Company wrote 0 public responses to the review from Oct 17.
BSRO Social
BSRO Social

Hello, we are sorry to hear about your concerns and we would like the opportunity to assist with this matter. However, we will need a little more information in order to proce...

#1384244
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