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On Saturday, May 12th I took my 2001 Kia Sportage to them to investigate the car not picking up speed (not getting above approximately 40 miles an hour) and a squealing noise coming from under the hood. I was told they would need to do an engine diagnostic at a cost of...
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BSRO Social

We can definitely understand how frustrating this would be. We will be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with the details you have provi...

I didn't like
  • It was not fixed right the first time
#1263836
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I have been a loyal customer to tires Plus I mean numerous years several vehicles over the years that I’ve purchased new tires repaired tires alignment etc. I have a 2017 Kia cadenza premium I have Korst put a lot of miles on my vehicles and I noticed that needed an...
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BSRO Social

We are truly sorry to hear of the poor customer service you received at our, Zephyr Hills store. We would like to hear more about your service. Please, email us at, socialcare...

1.3
#1261402
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Bought four new tires with Tire Plus and the warranty says 70k however after driving on the tires for 25k I realize the tire quicker than normal. Brought the car in and was informed the best they can do for me was 10% off. I was ripped off!!!Cry
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BSRO Social

We definitely understand how frustrating this would be and would like for the opportunity to assist. Please, feel free to email us at, socialcare@bfrc.com, with full details, ...

1.3
#1257102
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You are people there that do not know how to work on a car don't even know how to change tires correctly say they can get it done and then bitched me and act like it's not their fault it's my fault when I bring it to them the store has went to The only reason I even...
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BSRO Social
BSRO Social

We are truly sorry to hear of this issue concerning a recent tire service. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, complete detail...

1.0
#1256612
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My wife brought in a tire that had a slow leak due to a small nail in the tread wall. The leak was slow where it only needed to be refilled every four days or so. Took it to Tires Plus in Willow Grove, Pa. for a simple plug to repair. An hour later, after dropping tire...
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BSRO Social

Thank you for taking the time to post a review. We would like to offer our assistance with this tire issue. Please, email us at, socialcare@bfrc.com, with full details, your c...

1.0
#1254709
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Originally they neglected to replace main ground bolt to alternator after service. This fried the electric and computer. It also caused Hester to not work. I gave them a chance to fix it. They were unable to fix it despite replacing thermostat and water pump. I have...
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BSRO Social

Hello, we are truly sorry to hear of this issue concerning a recent service regarding your alternator. We would like to offer our assistance with this matter. Please, feel fre...

1.1
#1246050
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FOUND SOME WORKERS DON KNOW ABOUT FIXING CAR, AND JET IS GIVING THE CAR TO FIX, ALWAYS ON PHONE ASKING SOMEONE TO HELP FIX CAR. HOPE YOUR COMPANY DO SOMETHING ABOUT IT. THE NO PHONE IN THE SHOP IS POSTED BUT IT SEEMS THAT THESE WORKERS NOT LISTENEING. I AM CONCERN THAT...
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BSRO Social
BSRO Social

We definitely understand how this would be concerning. Please, feel free to email us at, socialcare@bfrc.com, with full details, your contact information, and any applicable i...

I didn't like
  • Young man is about 22 to 24 years old is white
  • That younger workers are on the phone while fixing car
#1242201
Reply to reviews
They said it would take and hour to complete the service..i waited 5 hours later and call to check the status of my vehicle..they said they are working on my vehicle to find out that my vehicle was never worked on..this has cause me to call out of work for the next day...
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BSRO Social

We definitely understand your frustration and know your time is very valuable. We would be happy to offer our assistance. Please, feel free to email us at, socialcare@bfrc.com...

2.2
Flourtown, Pennsylvania
#1222261
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I went into the Tu ker Norcross location and was laughed at by both employees and customers. I am sure it eas because of my Race.
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BSRO Social

We are truly sorry to hear of this issue. We take matters like these, very seriously. Please, feel free to email us at, socialcare@bfrc.com, with complete details, your contac...

#1219201
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Contact Tires Plus

Mailing Address:
Tires Plus Total Car Care Consumer Affairs
2021 Sunnydale Blvd.
Clearwater, FL 33765
Phone:
(800) 440-4167
More
Tires Plus - Rim Damage
Brought my 2014 Ford Focus in for new tires. Tyler (the store manager) suggested I get a wheel alignment as well. I said no. An hour later they call me saying my tires were all done and ready to go. Get there to pick up my car, they have the window left wide open, so...
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BSRO Social
BSRO Social

We definitely understand how this would be frustrating. If you would like to discuss this with us further, please, feel free to email us at, socialcare@bfrc.com, with full det...

3.1
#1218738
Reply to reviews