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I purchased the 3 year wheel alignment program. Went I got it done for the first time with Tires Plus 6 months ago, an array of problems started on my car. I had to get a Steering rack replaced a few weeks after, saying it was cracked and how my wheels were not aligned...
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BSRO Social
BSRO Social

This has definitely been a frustrating experience and we understand your anger. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com, with the d...

3.2
I didn't like
  • Bad service
  • Someone trying to rip me off
#1395592
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I filled out an online thing to have my car warped in tires plus to promote you guys and was sent 3500 to deposit and give 3000 to a installer for materials and the guy never showed back up to do work now I’m Out 3500 cause the check bounces in my acct what kind of...
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BSRO Social
BSRO Social

Hello, We understand your frustration and would like to hear more details concerning this issue. Please, send us an email at, socialcare@bfrc.com, with full details, where you...

1.0
#1392710
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The tech cranked my van with no issues took it in for the alignment came out dead battery. It happened this afternoon. I spoke with the store manager he offered me a battery at a discount. Informed him I will not purchase his product nor trust my van ther
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BSRO Social
BSRO Social

We are truly sorry to hear of this battery issue you have described. If you would like to discuss this with us, we will be happy to help. Please, email us at, socialcare@bfrc....

5.0
#1392414
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Case 1: Went through the trouble of booking an appointment online. This consists of entering all of the info they would need (Name, address, exact tires you want to buy, vehicle type, etc). Get to the appointment 10 minutes early with a printed off copy of all the...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at Firestone. We would like to help get your concerns addressed by our management team but we will...

1.2
I didn't like
  • Bad bad bad
  • Lied about the work my car needed
#1385799
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Tires Plus - Damaged Rocker Panel
I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift. I only had my car for 2 years a...
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T Brown
T Brown

RESOLVED Thank You....

Anonymous
Teresa

I also sent a copy of my purchase date of my car , showing the mileage and a copy of the car fax report . I did purchase new tires because on the way home the vibration that I...

#1385377
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The service was good but I wish public places would realize that not everyone shares your political views. So when someone has CNN or Fox news playing on the TV, its disturbing to me and probably others.
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BSRO Social
BSRO Social

Hello, we are sorry to hear about your concerns and we would like the opportunity to assist with this matter. However, we will need a little more information in order to proce...

#1384244
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I was defrauded at the store at 1354 N. Wickham Road Melbourne Florida. At first I took my car into the Indian Harbour Beach location where they gave me a $93 estimate to replace a relay switch in my AC unit because my AC was intermittently going from cold to warm. I...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the negative experience that you had at our Melbourne, FL location. We can only imagine your frustration and we would like the opportun...

BSRO Social
BSRO Social

We are truly sorry to hear of this issue regarding a recent A/C service. We would be happy to look into this on your behalf. Please, email us at, socialcare@bfrc.com, with ful...

1.7
#1382847
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I had a tire leaking and needed help. It was almost closing time, but I got off the highway in Manatee County and went to a Tire Kingdom. The *%4#@# manager had absolutely no interest in doing anything to help. They were about to close, and my problem wasn't going to...
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5.0
#1365138
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The store never called me to explain to the the work that was done or recommended . The only call I received was to tell me that my car was ready. Most of the services that I requested was not even done or completed. The Store Manager Dejan DK Kadiric never reached out...
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BSRO Social
BSRO Social

Hello, We are truly sorry to hear of the lack of communication and poor customer service you have received. We would be happy to look into this on your behalf. Please, email u...

#1359971
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Contact Tires Plus

Mailing Address:
Tires Plus Licensee
1150 S Waukegan Rd
Waukegan, Illinois 60085-6731
United States
Phone:
(800) 440-4167
More
The regional manager was suppose to be contacting me so we can come to a resolution to this situation that I'm having with this corporation!
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BSRO Social
BSRO Social

We are truly sorry to hear that you have yet to be contacted from our regional management. We would be happy to offer our assistance. Please, email us at, socialcare@bfrc.com,...

2.3
#1354331
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