I have a fleet of 9 vehicles that I take to tires plus in G'ville on 39th Avenue for the last 10 years. The last time I just pulled in to have tire air checked.
The guy at the front was rude and never spoke. When I pulled up a guy working in the shop yelled at me with my 86 yr. old MOM in the car. The office never said I will handle or apologized.
I have left 4 messages at the shop for a supervisor and 6 messages at the 1-800 corp. number. It has been 25 days and no one ever reached out to me.
I will take my fleet of trucks somewhere else. No on form local store to top management DOES NOT CARE about customers.
Product or Service Mentioned: Tires Plus Customer Care.
Reason of review: Rude and no management.
Preferred solution: Let the company propose a solution.
I didn't like: Truck smelled like smoke when i picked it up.