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We had a blowout,left front,brought the tire to tires plus,bought 2 fronts.They put on the left,we brought the car in & they fixed the right. 20 miles or so down the road we had a blowout on the right,new tire,they came out got tire,called charged us for another,paid it they brought it back out to the car.off we go again, approx 30 miles, another blowout on the right front.

This time we went to pomps tire in deforest & got 2 new tires.

They found that the valve stems were leaking causing the tire to deflate & blow the sidewalls out.Tires plus told us we ran over & punctured the tire.Needless to say 5 tires later & about $600.00, thanks to the good people at pomps we were on our way, only to find out later that the perch bolt in the steet rod had broken & made it hard to steer.They will not compensate us for any of this.I will make sure that this service manager never gets any more business from anyone we know. My husband also has to go to tire training thru goodyeatr so he was na=ot unadvised of why this happened.A very dissatisfied customer

Monetary Loss: $670.

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Anonymous
#382473

Non-TPMS rubber valve stems are supposed to be replaced when replacing a tire unless you tell them not to. It's hilarious that Tires Plus repeatedly decided not to change them but still charged you for them.

If you look on your receipt there is probably a charge for a new valve stem.

What is a "perch .-Chevrolet! in the steet rod"?

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