Tires Plus, 1877 Rt 70,Cherry Hill, NJ. Om Monday I called and made an appointment for 11:30 AM Tuesday to have my brakes checked.
I am a good customer of this store. Over the years I've purchased tiresfor my two carsthere, had brakes installed, and last week purchased 4 tires for my RAM pickup for over $900. Back to my complaint, I arrived at 11:30 on time;at 12:30 MY CAR was still in the same parking space. I went to lunch and returned at 1:50 PM: the car had not been moved.
I got my keys and left and will never return. Their excuse was they had a full shop, then why have appointment? Why not call the customer and tell them? Why not call me to the counter and tell me they were running two hour behind?
Somany things could have been done to accommodate a customer. NEVER AGAIN!