I took my 2000 Infiniti I30 to Tires Plus in Annandale, VA for an alignment per lifetime alignment purchase of $150.00. I had made an appointment a week prior for 10AM on 11/6/10.
They told me it would be ready at 12N. When I came back my car was still where I parked it. After 30 minutes on the alignment rack, they gave me my car. After 3 hours at Tires Plus, I took my car to Merchants Tires on Duke Street in Alexandria, VA for wheel balancing.
Merchants did an free alignment check. They told me that my car was seriously out of alignment. They told me to return it to Tires Plus.
Now I don't know if I EVER really had my car aligned from them.
Monetary Loss: $150.