Not resolved

I referred a friend to Tires Plus on Riverside Dr. in Coral Springs, FL.

for and oil change. He dropped off his vehicle and 6 hours later was told that per company policy they could not change the oil because the car had a MASSIVE oil leak either from the valve cover gasket or the oil pan gasket. He was told that it would $1,300.00 to repair. 4 1/2 hrs labor to replace the oil pan gasket and 4 hrs to replace the valve cover gasket.

They then recommended for $41.00 to install dye into the system and instructed my friend to drive it for a couple of days and then come back to determine exactly where the leak was coming from. For the next 2 days we checked the oil level and the paver driveway where he parked and saw no drop in the level or leak on the driveway. He took the car back and was told that the oil pan gasket was leaking and that it would cost $700.00 to repair. He drove away.

He then took the car another garage and was told there was no evidence of a leak and preceded to change the oil.

Not the first time Nick the manager has tried to rip someone off. I won't go back.

Product or Service Mentioned: Tires Plus Manager.

Reason of review: Poor customer service.

Monetary Loss: $41.

Preferred solution: Full refund.

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The employees survive by forcing repairs we don't need. Worst company ever.

BSRO Social

Hello, thank you for sharing this experience with us. We'd be happy to investigate this matter.

Please have your friend email us at with full details and contact information. We appreciate your business and value this feedback.

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