Update by user 1 day ago
RESOVED THANK YOU
Original review posted by user Oct 19
I went to Tires Plus on 08/27/2018 in Lakeland Florida # 691798 for new tires , well I ended up getting damage to my driver side rocker panel and no new tires. They do not want to pay for the damage that they caused while up on the lift.
I only had my car for 2 years a 2015 with only 3147 miles when purchased, no damages a 1 owner car , I am the second owner ,I contacted them the very next day about the damages on my car. I started a file that day. I also took my car to Jim Browne Collision Center on Aug 30 for an estimate, the damages they caused are over $800. I have contacted the claims adviser for Tires Plus several times now.He stated that it was a lot of money so wanted to have another person come look at my car and that was done on 10/05/18.I sent an email the following week to the adviser asking what they are planing on doing.
It had been 1 week since the inspection was done and he stated that he was waiting for upper management.
I filed a complaint with the BBB and that was done on 09/19/18 . They state that cases are usually closed within a month well today's date is 10/19 18 and nothing has been done.
Reason of review: Damaged or defective.
Monetary Loss: $867.
Preferred solution: Full refund.