Contact Tires Plus Customer Service
Tires Plus Phone Numbers and Emails
Toll-Free Number:
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(800) 440-4167
Customer Service:
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(844) 338-0739Questions or comments about stores, products or services
Accessibility:
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(800) 367-3872
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(712) 314-2220
Tires Plus Emails:
How to Contact Tires Plus Customer Service?
Most Popular Number:
| Total calls: 1 006 | Issues resolved: 23 | Last call: May 10, 2025 |
Tires Plus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tires Plus Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tires Plus is 8004404167. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Tires Plus may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tires Plus Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tires Plus is 8004404167. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Tires Plus may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Tires Plus mainly because of product/ service, staff, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Tires Plus is social@bfrc.com. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Tires Plus Website:
Tires Plus Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone support Hours:
MON-FRI:7:00am-9:00pm CST
SAT-SUN:7:00am-5:00pm CST
Chat support Hours:
MON-FRI:7:00am-9:00pm CST
SAT-SUN:7:00am-5:00pm CST
Tires Plus Customer Service Reviews
Tires Plus on Tara Boulevard in Jonesboro failed me. The district manager, store manager, and service manager were unprofessional and rude.
They failed to resolve my issues, showed no customer care, and disrespected me. I had 143,000 miles after my oil change, documented in their system. But 71 miles later, a Chassis Restriction light appeared. Never had issues before.
Extremely disappointed and frustrated, I wouldn't recommend Tires Plus to anyone. The lack of professionalism and respect was staggering. Now, I'm taking my concerns to the regional manager for additional help, seeking a better resolution and professional response. I expect a higher level of service, especially when it comes to my vehicle's safety and reliability.
This experience has left a bad taste, and I'm worried about the safety and reliability of my vehicle. The service was unacceptable, and I hope the regional manager will take my concerns seriously. I'll be sharing my experience with friends and family, warning them about the subpar service at Tires Plus.
I deserve better, and so do their customers. I'm extremely disappointed in the lack of professionalism and customer care displayed by Tires Plus.
Tiresplus is a joke! I took my car for brake service and had to return 4 times without having all the issues solved.
After writing a review on Google, customer service reached out and it follows the pattern of extremely poor service.
My case was supposedly escalated and the regional manager was going to contact me in 2 days guess what? That never happened.
Stay away from this business!
How Good is Tires Plus's Customer Service?
Summary of Tires Plus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tires Plus?
Product/ Service Question:
- Being forced to pay for defective product placed on my vehicle
- “Damages toy car”
- “Damages on my car”
Staff Question:
- “Unprofessional service”
- Poor service at Casade location
- “Customer service disappointment”
Payments and Charges Question:
- “Unauthorized charges”
- “I don’t received billing don’t know the balance”
- “Trying to pay my bill,I lost my card”
Request for Information Question:
- “Check on my account”
- “How many times do I have to explain it”
- “Speak to someone”
Refund Question:
- “New tire will not be accepted for refund”
- “Refund Status”
- “Refund”
Shipping and Delivery Question:
- “Where is my card for tire’s plus”
- “I haven't got a payment statement yet”
- “Did not revive delivery”
Return/ Replace Question:
- “I've call a few times and no one has returned my calls”
- “Took my car to tireplus to have my tires rotated, oil change and alignment. When I got my car there was a dent scratch on my front driver side fender. I have a beautiful black shiny Lexus so it's obvious to spot. This isn't the first time my car bein”
- I've taken my jeep to them three times for same alarm ABS. They replaced sensor and now they are telling me they don't have a code reader to find problem.
Account Question:
- “Account”
- “I need my account number”
- “Commercial ctedit account”
Cards Question:
- “Credit card”
- “I have just left your office in military Trail paid $1500 for tires. The tires are horrible they're filthy dirty and I don't even think their new tires. I'm filing a complaint with my credit card company as well and I'm getting all my money back wors”
- “Lost card”
Employment Question:
- “Your company did a bad job on my brakes. On my new vav”
- “W2”
- “Payoff a bill”
Activation/ Cancellation Question:
- “Activate my card”
- “Cancel credit card”
- “File a claim I said that's already canceled long time ago yeah yeah it was it was causing too much to update and now using it thank you”
Website/ Application Question:
- “Tire plus strach an cut my chrome wheels when they install ne tires”
- “The person that installed my tire stripped the lug and I have a flat and cant xhange it”
- “They installed faulty equipment and doesnt have to proper equipment to diagnose the problem”
Other Question:
- “Refused to take back new tire”
- “Report drug abuse”
- “Complete”
Compare Tires Plus Customer Service To
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