I am really disappointed in Tires Plus. I went to them because they had a good price on tires and the price to get my brakes fixed was more reasonable then two other quotes I acquired.
I also asked them to do a tune-up and a fuel injector cleaning since I drive alot and my car had 100,000 miles on it and it was due. I felt confident that they were doing right by me and I even tipped the mechanic $40 because he worked on my car for 5 hours. So I drove my car home confident that my car would run like new, but them my traction control light wouldn't turn off, and when I called they told me to bring the car back and then suddenly light went out, thought that was odd. I parked my car and then a half hour later went to go to the store and my CAR WOULDN'T START!!!
I called them immediately, the "Salesman" said he would come to my house and see if he could figure out what was wrong and made a statement that it could be the STARTER...really? First off he is not certified to touch my car and when he came out he attempted to hook up a battery charger to my battery but couldn't figure out how to work it my 14 year old had to show him how to work it, then he kept saying I think its your starter...but since that has nothing to do with the work we have done today you will have to pay for a new starter!! Funny I had no problems with my starter until I went to them, my other son came over and checked the starter and wouldn't you know, the STARTER WIRES WERE LOOSE!!! I am sorry but seems a bit shady to me, and I will take my car to a reputable mechanic shop and have this documented.
Another thing that was damaged was my overflow tube that allows overflow of oil from the engine, wasnt attached. I am really disappointed in my experience and will never go back to Tires Plus!
Monetary Loss: $174.