Tires Plus
Reviews and Complaints
Lifetime Alignment Scam
I took my 2000 Infiniti I30 to Tires Plus in Annandale, VA for an alignment per lifetime alignment purchase of $150.00. I had made an appointment a week prior for 10AM on 11/6/10.
They told me it would be ready at 12N. When I came back my car was still where I parked it. After 30 minutes on the alignment rack, they gave me my car. After 3 hours at Tires Plus, I took my car to Merchants Tires on Duke Street in Alexandria, VA for wheel balancing.
Merchants did an free alignment check. They told me that my car was seriously out of alignment. They told me to return it to Tires Plus.
Now I don't know if I EVER really had my car aligned from them.
Tires Plus lied when said what needed done
Wheel Works/TiresPlus are a front for steeling money and ripping off customers
I have worked with Wheel Works/TiresPlus as a store manager and they've withheld my pay from OT and from bonus and from false costing of Bridgestone and Firestone tires. They force us into selling their product and then the change and show a differnt cost only after you sell the product.
They also force us into manipulating customers into using the store credit card for purchases, they make us lie to customers and give false hope. There have even been cases that some store managers up sale and rip off customers and when I stood up and said that this isn't right and will not tolerate this then my DM told me to shut up or I'd be fired. I waited till I could stand it any longer then I finally had to stand up and fight. I sued the company then they fired me in retaliation.
To make it worse they are fighting my case and accusing me of fraud for suing them.
This truely not the company to either do business nor find employee. Once this was a great company till TiresPlus and Firestone took over and their policies of ripping off their customers and employees became their business plan
Not a true price quote !!
Poor Oil Change
Ripped off by Tire Plus
Canton Georgia Tires Plus
Tires Plus ripped me off did not do the work
F...n *** artists
Tries to sell you things you do not need.
Tires Plus lifetime wheel alignment & balance is a ripoff.
Tires Plus gives the hard sale on their lifetime wheel alignment and balance but when you try to use it they are always too busy to provide the service. When they do have the time there is always a reason(s) the car can't be aligned or balanced; something is bent and always needs replacing before they can honor the $300 lifetime promise.
Never send your older kids for service because they will be treated disrespectfully. Our family will take our five cars elsewhere.
Do not use this company unless you want to get ripped off. Bad business d
Broke my wifes car
Tires Plus = poor service
DO NOT go here ever!!!
Never take your car to tires plus!!!!!!!!!!!!!
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I purchased the lifetime alignment from tires plus. Every time I have taken it in to get aligned, they refuse to do it unless I pay them to do unnecessary work.
On my last attempt, they quoted me $1200 in repairs that were required before they would consider doing the alignment I paid for.
I took the vehicle to a local shop who found nothing wrong and aligned it for $50. BTW, my car is not even worth $1200.
I once bought a 3-year alignment plan with TIre Plus. After my first alignment, the car was still pulling to the left so i took it back for them to check again.
I had to wait for almost 4 hours before they attended to my car.
That was the Alexandria VA branch.
Those guys are the worst scams i can i ever think of.
I wouldn't trust Merchant's either they are aven a BIGGER scam.
Can't do alignments correctly. Can't even balance tires right.
Can't replace valve stems correctly. Screws up routine repairs on a daily basis. You'd think a place with "Tires" in its name could do these basic things!! But NO!
And I'm not even mentioning all the scams they've been pulling for years. "Lifetime" packages (they're always a scam), not even doing the "repairs" they charge customers for and doing unnecessary work when your car doesn't need it. Taking your car to these thieves is a huge risk. Don't do it.
It'll cost you hundreds (or thousands) that you could really use. Not to mention your car could be ruined.
Tires Plus has got to be the most crooked bunch of scammers out there right now. How they stay in business.......
Whoa! another one,whats going on out there, question caliberation issues,on both sites need to bring the manufacturer of these fine machines (alignment) into the picture and hold someone accountable , shake that tree and see what falls out, most likely a Mechanic is gonna look *** again.
but reality is well trained mechanics with confidence in their abilities would bring an inaccurate machine to the attention of his superiors. Now that we have S.A.S.(steering angle sensors) T.C.S.(traction control systems),L.D.W.(Lane Departure Warnings)and S.C.S. (stability control systems) a properly caliberated alignment machine is imperative .
imagine if you would, a suprise in traffic as you make a serious evasive manuver, and the vehicle you just had aligned stripping the steeringwheel from your control and slamming you into the object you intended to miss.after the crash who's to say if it was caliberated or not , it's all smashed up now. :(
Thanks for alerting us. We’d like the opportunity to make things right!
Kindly call 1-800-440-4167 so we can help. Thank you!