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Plainfield Indiana I was heading to Missouri for business my battery light came on I pulled off and when I found tires plus I thought oh good. I spoke to the manager. He’s said your alt and battery was bad. So almost 800 bucks later then he tried to up sell me on Tires...
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1 comment
Consumer A
#1705644

UnlawfulCassowary144, thank you for sharing your concerns with us. We'd like to look into this for you.

Please email us at socialcare@bfrc.com with the full details, and your contact information.

We look forward to hearing from you. ^Jennifer

Review
#1564247 Review #1564247 is a subjective opinion of poster.
Service
Tires Plus Car Repair
Pros
  • Were able to fit me in
Cons
  • Just to much for that repair
Reason of review
Pricing issue
Loss
$767
Preferred solution
Price reduction
2.0
Details
New manager at this location approximately two years ago. Unfortunately, with recent oil change of two vehicles, I was informed they would no longer match competitor oil change coupons. Which, just means I will be going to the competitor for future oil changes. Not...
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1 comment
Consumer A
#1703646

Hello, we would be happy to discuss any coupon issues with you. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with the details you have provided here, your contact information, and your invoice number or the store's address. You are a valued Tires Plus customer, we look forward to working with you.^Kristyn

Review
#1561559 Review #1561559 is a subjective opinion of poster.
Service
Tires Plus Oil Change
1.9
Details
Serviced my car appx 5/13/19. said I need new radiator and cv joint. Paid $1231.98 on your payment plan. After fixing radiator car idled rough and still over heated. Service man said changing radiator should not affect the idle but it did. They check over heating and...
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1 comment
Consumer A
#1703644

Hello, we are sorry to hear about this issue regarding your recent service at one of our stores. We would like to hear more details, so we can get management involved.

Please, send us an email to, socialcare@bfrc.com, with the information you have shared here, your phone number, and your invoice number or the store's address. Thank you for choosing Tires Plus.^Kristyn

Review
#1561459 Review #1561459 is a subjective opinion of poster.
Cons
  • Everything i dealt with
Never going there again.period.
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1 comment
Consumer A
#1700223

We are saddened to hear that this was not a positive visit. We would like to investigate any issues that occurred during this service.

If you would like our assistance, please, feel free to email us at, socialcare@bfrc.com.

We will need full details, your contact information, and the invoice number or store address, please. We value your business with Tires Plus.^Kristyn

Review
#1555479 Review #1555479 is a subjective opinion of poster.
Reason of review
Bad quality
They broke my mirror.said theyy pretty shure they dint do it. Well it was not broke when it was taken in there store???????
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1 comment
Consumer A
#1699345

Hello, we are sorry to hear about this issue regarding a recent service. If you would like to discuss your concerns with us, we will be happy to investigate them.

Please, send us an email to, socialcare@bfrc.com, with the information you have shared here, your phone number, and your invoice number or the store's address. Thank you for choosing Tires Plus.^Kristyn

Review
#1554883 Review #1554883 is a subjective opinion of poster.
2.3
Details
brought my Kia in because engine was on they found a hose on the radiator was leaking They told me my radiator needed replaced and fuel system needed flushed 900.dollors later the check engine was still on then they told me my engine needed rebuilt I am still trying to...
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2 comments
Anonymous
#1699415

It's best to take it to the dealership because they stand behind their product I've had so many issues with Tire Plus they charge me thousands of dollars of repairs in my car still was not working properly

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Review
#1554087 Review #1554087 is a subjective opinion of poster.
Service
Tires Plus Car Repair
2 months ago Tires Plus customer service closed out of complaint with me by refunding me for two parts that was supposed to be done on my car after I took it to a different dealership which is Firestone a sister store to get my car rechecked I was under the impression...
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1 comment
Consumer A
#1698144

Hello, we never like to hear stories like this. We'd like to look into your concerns.

Please send us an email at socialcare@bfrc.com with your contact information, the store's address, and a summary of your review.

We value the opportunity to help, and I hope to hear back from you soon. ^Katrina

Review
#1552135 Review #1552135 is a subjective opinion of poster.
Went in to have a bad battery exchanged and said could it be possible that they could put two new tires on and do an oil change swiftly while I wait- I was told absolutely no problem 2 1/2 hours later the car was still in the bay and they hadn’t even started the tires...
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2 comments
Consumer A
#1692665

We are truly sorry to hear of this long wait. We would like to address this situation with our team.

Please, email us at, socialcare@bfrc.com, with the events that occurred during this service, your contact details, and the store address. We value your business with Tires Plus and look forward to your email.^Kristyn

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Review
#1544354 Review #1544354 is a subjective opinion of poster.
Service
Tires Plus Part Replacement
Reason of review
Bad quality
On May 22, 2019 I entered your establishment next to Menards on Dodge Rd. I asked to have my back tires switched out. Your employee refused me service. I wanted to see if the same behavior would happen again. It did. Six months ago I was refused service by the same...
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2 comments
Consumer A
#1692661

This is not how we like to do business and we appreciate you for posting your feedback. If you would like to discuss your concerns with us, we will be happy to investigate them.

Please, send us an email to, socialcare@bfrc.com, with the information you have shared here, your phone number, and your invoice number or the store's address. Thank you for choosing Tires Plus.^Kristyn

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Review
#1542590 Review #1542590 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I took my vehicle to have the brakes checked in April. I had just had the fronts replaced by another company in December, so I was surprised when they called and told me I needed all 4 replaced. They stated that the previous company did not do it right. Since it was...
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1 comment
Consumer A
#1692658

We will be happy to address any concerns you have with the service you received from one of our stores. If you would like to do that, please, email us at, socialcare@bfrc.com.

We will need full details of the issue that occurred, your phone number, and any applicable invoice numbers. Thank you for posting your feedback for Tires Plus.^Kristyn

Review
#1541571 Review #1541571 is a subjective opinion of poster.
Service
Tires Plus Repair
Reason of review
Poor customer service
Preferred solution
Price reduction