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Wow!!!! Worst service ever. Was also working with Customer Service, within 48 hours they would have a resolution??? No problems, went in for brake pads. 144th and Center in Omaha NE. Car came out squeaking, vibrating and brake light flashing????? Ran fine before??? Two...
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BSRO Social
BSRO Social

Your satisfaction is important to us. We would like to look into these concerns. If you would, please email us with the complete details, your contact information, any related...

1.0
#1091444
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I brought my suv in for a routine oil change this Sat and then they bring me into the bay to show me that a hose is broken and coolant is leaking and my car is unsafe to drive. I had just driven all over town this morning and it was barely noon and my car had not...
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BSRO Social
BSRO Social

Hello, thank you for sharing your concerns with us. We'd be happy to look into this for you. Please feel welcome to email us at socialcare@bfrc.com with complete details and y...

Anonymous
Anonymous

They have no business being in business!!

1.0
Cooper City, Florida
#1089737
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Burned again at (TIRES PLUS/FIRESTONE) Palmetto Bay Location. Had power steering fluid leaking from reservoir area. Oscar (service writer) said it was the high pressure hose, needing to be replaced.. He originally quoted $179 to replace.. I hesitantly agreed. After...
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BSRO Social
BSRO Social

Hello, we understand your concerns and we'd be happy to look into this for you. Please feel welcome to email us at socialcare@bfrc.com with these details and the best contact ...

1.3
I didn't like
  • Failed to perform services
  • Poor service
#1075502
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Tires Plus - Over price service

Tires Plus
#1100063
Well i call to have a tire rotation and balance for 14 inch tires and they told me it was gonna be 72 dollars why is it more than double price than other tire stores?
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Tires Plus - Running late on paying my monthly card payment.

Tires Plus
#1088120
Coming back from out of town and running late to make my appt.. Vivian was very pleasant and accommodating as all of those I have spoken to in customer service have been so empathetic to my situation while I'm awaiting disability. Thank you all for putting up with me.
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Tires Plus - Customer Service Plant City, Fl

Tires Plus
#1084175
5.0
Details
Amber at the Plant City location has awesome cusotmer service skills. Even as busy as they were when I arrived she mananged to take care of everyone professionally. Tires Plus should be privledged to have her representing them.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Tires Plus - I purchased tires about 4 months and went to difrent tire place and found out they did put tpms.back into my tires and charged me for it .

Tires Plus
#1066410
3.1
Details
No tpms.was installed in my new tires and was charged for.what i under stand it is reqird buy law....
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I took my can in on Mother's Day 2017. I had the front brakes, rear shocks done. I also had an engine diagnostic ran and was told that I had a burnt cylinder. They had the valves, valve seats, and head gasket replaced, but it took nearly a month for them to get this...
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BSRO Social
BSRO Social

Hello, your satisfaction is important to us and we take matters like this seriously. We'd like to investigate this. Please feel free to email us at socialcare@bfrc.com with fu...

1.9
I didn't like
  • It was not fixed right the first time
#1072081
Reply to reviews
I had brake work done at the Ardmore tire plus, after leaving the shop I stop on the way home to pick up some groceries. when I came out of the store my 4 runner would not go forward or backwards. I called them and explain what was going on, they said they would send a...
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BSRO Social
BSRO Social

Hello, we understand your frustration and we'd be happy to get management involved to investigate this. Please email us at socialcare@bfrc.com with details and your contact in...

1.0
I didn't like
  • Work done
#1070629
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My eighty year old mother went in to get her battery tested after needing to be jump started They sold her a battery for $178.00 ! totally taking advantage of a senior lady. She broke her hip a few months ago so couldn't drive for a while. The battery had to be jumped...
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BSRO Social
BSRO Social

Hello, thank you for making us aware of this experience. We'd be happy to look into this matter. Please email us at socialcare@bfrc.com with complete details and your contact ...

Anonymous
jack mccall

They called her back and now want another 374 to flush the brakes, transmission and oil change !

1.0
I didn't like
  • Dishonest practice
  • Pricing
  • Misdiagnosed the problem
#1064739
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Tires Plus, Oldsmar store manager Marvin Valladares was driving a customer's car. My wife honked at him because she felt he was coming to close to her. He took "offense" to this. I drove the car to be serviced and had arrived earlier. I was checked in and was leaving...
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BSRO Social
BSRO Social

Hello, thank you for sharing this with us. We'd be happy to address this. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact informatio...

1.0
I didn't like
  • Store manager marvin valladares
#1059857
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I referred a friend to Tires Plus on Riverside Dr. in Coral Springs, FL. for and oil change. He dropped off his vehicle and 6 hours later was told that per company policy they could not change the oil because the car had a MASSIVE oil leak either from the valve cover...
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BSRO Social
BSRO Social

Hello, thank you for sharing this experience with us. We'd be happy to investigate this matter. Please have your friend email us at socialcare@bfrc.com with full details and c...

#1044998
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I brought my car to get fixed and drove it home broke so mad and denile is the first thing. Telling me its my fault. The second i put a fuse in it blows. Im not gonna be happy till my ful car issue is taking car of. They are fixing the broken peices that they broke so...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

1.5
I liked
  • Broke my car
I didn't like
  • Broke my car now i cant drive it to work
#1039625
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I went to the tires plus on Baymeadows in Jacksonville, FL on April 11, 2017, to have a slow leak fixed in my tire. They told me they were very busy that day and would I like an appointment for the next day. An appointment was set for 1:00 PM on April 12, 2017. I went...
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BSRO Social
BSRO Social

We know that your time is valuable and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact i...

1.0
#1033407
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