1.7
  • Rushed unnecessarily1 votes
  • Failed to perform services1 votes
  • Pushy sales1 votes
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  • Jan 25
  • Service Centers and Customer Services
  • Sparks, Nevada
  • 35
  • REVIEW RATING 4/5

One of my close friends did get hurt working for this company. He's Dead now, A car accident. what did this company do? A Sunday , Feb, 14th, He received a call for a single tire delivery. That's right, one tire. Dave was a delivery driver as a Favor to Us, ( my other friends that work for this company)Dave would pick up tires from the tire rack or other stores in the area. He was paid by the... Read more

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  • Jan 04
  • Service Centers and Customer Services
  • Norcross, Georgia
  • Lifetime Alignment
  • 45
  • REVIEW RATING 4/5

This is a terrible business and totally unprofessional. DO NOT, I repeat DO NOT go here. From Oct-Nov 2014 I received various maintenance from this tire plus location, oil change, timing belt, water pump, coolant flush, inspection, new tires, and life time alignments. Dec 2nd my car wouldn't start and I found out my battery was corroded (even though I was just at tire plus, they didn't say... Read more

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  • Jan 02
  • Service Centers and Customer Services
  • Hales Corners, Wisconsin
  • Auto Repair
  • 1
  • 1
  • 26
  • REVIEW RATING 3/5

Have sent many customers to tires plus oak creek over the years. All complained of being overcharged and service was not performed properly the first time had to come back numerous times to get problem solved or ended up going to another shop. Ridiculous. Have personally seen employees treated unfairly and acting like they just don't care. I can say I and everyone I know as well as there friends... Read more

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  • Dec 06, 2014
  • Service Centers and Customer Services
  • St. Petersburg, Florida
  • Oil Change
  • 3
  • 3
  • 87
  • REVIEW RATING 5/5

I scheduled an oil change online. Upon filling out the information required online it has an area for additional comments or requirements of the appointment. I filled this area out with the details which were that I had a coupon for a free oil change and would be bringing my own synthetic oil to substitute for the conventional oil provided. I received a conformation of the appointment via email... Read more

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  • Nov 28, 2014
  • Equipment
  • Germantown, Maryland
  • Tires
  • 65
  • REVIEW RATING 3/5

my daughter came to this place because she got the wrong address,but i decided to try them.bouth new tires ,by the first rotation they were bad making noise.they said wait too long for rotation. they gave me a thread discount to buy other set. the i bought another set for my other car.this was a nightmare,my aluminum valve caps were missing,they had to take the car back inside tires were... Read more

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I too have had horrible customer service with A.V.tires plus.dropped truck off twice to get wheel alighned they wanted suspension all done,so no work was done,wasted two days of my time,they put other people before me and had a *** excuse not doing ,when finally checked it needed ball joints,idler arm ect.did work myself.now back in for allighnment,its been 2hours on a appt. no work done yet... Add comment

  • Nov 15, 2014
  • Service Centers and Customer Services
  • Tomah, Wisconsin
  • Tires
  • 62
  • REVIEW RATING 3/5

In December 2013 took van to get 4 new tires at Tires Plus in Onalaska, WI. They told me they could not align the tires until I replaced the inner tire rod ends. I payed them to do this. On April 2014 I took my van in to get the front brakes replaced. In October 2014 the breaks went bad and the tires were worn down. I took it back they said they would give me new tires and breaks but they... Read more

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  • Nov 04, 2014
  • Service Centers and Customer Services
  • Carmel, Indiana
  • Tires
  • 87
  • REVIEW RATING 4/5

I will not go to Tires Plus again, (except today to try to get my money back.) While I used to respect Tires Plus's work and even recommended it a few times, their service has been less than adequate over the past year. I got 4 new tires in late Apr of this year. It took far longer than was initially promised as 1 of the tires had to be brought in. I was told it would be about an hour, it... Read more

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  • Oct 28, 2014
  • Employees and Ex-employees
  • Price Range
  • 2
  • 2
  • 174
  • REVIEW RATING 4/5

I was a Manager for 11 years at Tires Plus. Made decent money, and paid my guys decent also. EVERY EMPLOYEE OF TIRES PLUS BRIDGESTONE/FIRESTONE is 100% AWARE that they MUST OPERATE "IN THE GRAY" to make a profit ....PERIOD!!!! The bogus numbers that are on each stores P&L (PROFIT & LOSS STATEMENT) FORCE EMPLOYEES TO DO USE SHADY TACTICS on customers/VICTIMS to retain their jobs. There... Read more

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  • Sep 12, 2014
  • Service Centers and Customer Services
  • Missing Lug Nuts
  • 108
  • REVIEW RATING 3/5

Took 95 Honda civic in to replace brake pads and rotors, received car back, two lug nuts missing from tire and the mechanic put a regular nut on the car to hold tire on and never mentioned it! Had tried to upsell repairing some other part when "fixing" the brakes but admitted that it wasn't really necessary at the time. Lo and behold, two days later, the part that he tried to upsell to me is... Read more

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